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Monday,
11:00-12:30

 

I M Everywhere

What is Chat Doing in the Workplace - Handel and Herbsleb

The Character, Functions, and Styles of Instant Messaging in the Workplace - Isaacs, Walendowski, Whittaker, Schiano, and Kamm

Instant Messaging in Teen Life - Grinter and Palen

 

Visual Information and Collaboration

The Use of Visual Information in Shared Visual Spaces: Informing the Development of Virtual Co-Presence - Kraut, Gergle, and Fussell

Explaining Effects of Eye Gaze on Mediated Group Conversations: Amount or Synchronization? - Vertegaal and Ding

Improving Interpretation of Remote Gestures with Telepointer Traces - Gutwin and Penner

 

Tuesday,
09:00-10:30

 

Group Editing Algorithms

Generalizing Operational Transformation to the Standard General Markup Language - Davis, Sun, and Lu

Achieving Undo in Bitmap-Based Collaborative Graphics Editing Systems - Wang, Bu, and Chen

A Generic and Flexible Notification Framework for Collaborative Systems - Shen and Sun

 
 

Tuesday,
11:00-12:30

 

From Methods to Design

Voice-Mail Diary Studies for Naturalistic Data Capture under Mobile Conditions - Palen and Salzman

Empirical Development of a Heuristic Evaluation Methodology for Shared Workspace Groupware - Greenberg, Baker, and Gutwin

Developing CSCW tools for Creativity - Empirical Findings and Implications for Design - Magerkurth, Prante, and Streitz

Social Navigation

On the Recommending of Citations for Research Papers - McNee, Albert, Cosley, Gopalkrishnan, Lam, Rashid, Konstan, and Riedl

"Ask Before You Search" - Peer Support and Community Building with ReachOut - Ribak, Jacovi, and Soroka

Making Web Sites Be Places for Social Interactions - Girgensohn and Lee

 

Tuesday,
14:30-16:00

 

Collaborating Around Collections

Revisiting the Visit: Understanding How Technology Can Shape the Museum Visit - Grinter, Aoki, Hurst, Szymanski, Thornton, and Woodruff

Creating Assemblies: Aboard the Ghost Ship - Hindmarsh

Photoware: Past, Present and Future - Frohlich, Kuchinsky, Pering, Don, and Ariss

 

Tuesday,
16:30-18:00

 

Theory and Practice

The Parameters of Common Information Spaces: The Heterogeneity of Cooperative Work at a Hospital Ward - Bossen

Remote Concept Design from an Activity Theory Perspective - Tuikka

A New Dimension in Access Control: A Case from Maintenance Engineering across Organizational Boundaries - Stevens and Wulf

Managing Communications

Markets for Attention - Kraut and Telang

Contact Management: Identifying Contacts to Support Long-Term Communication - Whittaker, Jones, and Terveen

Why Distance Matters: Effects on Cooperation, Persuasion and Deception - Bradner and Mark

 

Wednesday,
09:00-10:30

 

Groupware Infrastructure

Clover Architecture for Groupware - Laurillau and Nigay

Transparent Sharing and Interoperation of Heterogeneous Single-User Applications - Li and Li

Using Speakeasy for Ad Hoc Peer-to-Peer Collaboration - Edwards, Newman, Sedivy, Smith, Smetters, Balfanz, Wong, and Izadi

 

Wednesday,
11:00-12:30

 

Critical Cases

Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support - Lutters and Ackerman

The Electronic Claim File: A Case Study of Impacts of Information Technology in Knowledge Work- Painter

Ambiguities, Awareness and Economy: A Study of Emergency Service Work - Pettersson, Randall, and Helgeson

All Ways Aware

Who Can Claim Complete Abstinence from Peeking at Print Jobs? - Grasso and Meunier

Stimulating Social Engagement in an Community Network - Millen and Patterson

Designing and Deploying an Information Awareness Interface - Cadiz, Venolia, Jancke, and Gupta

 

Wednesday,
14:30-16:00

 

A Social Sense of Time

Sharing and Building Digital Group Histories - Shen, Lesh, Forlines, and Vernier

Work Rhythms: Analyzing Visualizations of Awareness Histories of Distributed Groups - Begole, Tang, Smith, and Yankelovich

A Finger on the Pulse: Temporal Rhythms and Information Seeking in Medical Work - Reddy and Dourish

Immersion in the World

First Steps Towards Mutually-Immersive Mobile Telepresence - Jouppi

3-D Live: Real-Time Interaction for Mixed Reality - Prince, Williamson, Cheok, Farbiz, Billinghurst, and Kato

Extreme Work Groups: Using SWAT Teams As a Model for Coordinating Distributed Robots - Jones and Hinds

 

I M Everywhere

Monday, 11/18, 11:00-12:30

What is Chat Doing in the Workplace

Mark Handel, University of Michigan, USA and James Herbsleb, Bell Laboratories, Lucent Technologies, USA

The Character, Functions, and Styles of Instant Messaging in the Workplace

Ellen Isaacs, Izix Consulting, USA, Alan Walendowski, Bitsmith.com, USA, Steve Whittaker, AT&T Labs, USA, Diane J. Schiano, contractor, and Candace Kamm, AT&T Labs, USA

Instant Messaging in Teen Life

Rebecca Grinter, PARC, Inc., USA and Leysia Palen, University of Colorado, Boulder, USA

 

Visual Information and Collaboration

Monday, 11/18, 11:00-12:30

The Use of Visual Information in Shared Visual Spaces: Informing the Development of Virtual Co-Presence

Robert Kraut, Darren Gergle, and Sue Fussell, Carnegie Mellon University, USA

Explaining Effects of Eye Gaze on Mediated Group Conversations: Amount or Synchronization?

Roel Vertegaal and Yaping Ding, Queen's University, Canada

Improving Interpretation of Remote Gestures with Telepointer Traces

Carl Gutwin and Reagan Penner, University of Saskatchewan, Canada

 

Group Editing Algorithms

Tuesday, 11/19, 09:00-10:30

Generalizing Operational Transformation to the Standard General Markup Language

Horatio Davis, Chengzheng Sun, and Jun Wei Lu, Griffith University, Australia

Achieving Undo in Bitmap-Based Collaborative Graphics Editing Systems

Xueyi Wang, Jiajun Bu, and Chun Chen, Zhejiang University, China

A Generic and Flexible Notification Framework for Collaborative Systems

Haifeng Shen and Chengzheng Sun, Griffith University, Australia

 

From Methods to Design

Tuesday, 11/19, 11:00-12:30

Voice-Mail Diary Studies for Naturalistic Data Capture under Mobile Conditions

Leysia Palen, University of Colorado, Boulder, USA and Marilyn Salzman, salzman consulting, USA

Empirical Development of a Heuristic Evaluation Methodology for Shared Workspace Groupware

Saul Greenberg and Kevin Baker, University of Calgary, Canada, and Carl Gutwin, University of Saskatchewan, Canada

Developing CSCW tools for Creativity - Empirical Findings and Implications for Design

Carsten Magerkurth, Thorsten Prante, and Norbert A. Streitz, Fraunhofer IPSI, Germany

 

Social Navigation

Tuesday, 11/19, 11:00-12:30

On the Recommending of Citations for Research Papers

Sean McNee, Istvan Albert, Dan Cosley, Prateep Gopalkrishnan, Shyong K. Lam, Al Mamunur Rashid, Joe Konstan, and John Riedl, University of Minnesota, USA

"Ask Before You Search" - Peer Support and Community Building with ReachOut

Amnon Ribak, Michal Jacovi, and Vladimir Soroka, IBM Research Lab, Haifa, Israel

Making Web Sites Be Places for Social Interactions

Andreas Girgensohn, FX Palo Alto Laboratory, USA and Alison Lee, IBM T. J. Watson Research Center, USA

 

Collaborating Around Collections

Tuesday, 11/19, 14:30-16:00

Revisiting the Visit: Understanding How Technology Can Shape the Museum Visit

Rebecca E. Grinter and Paul M. Aoki, PARC, Inc., USA, Amy Hurst, Georgia Institute of Technology, USA, and Margaret H. Szymanski, James D. Thornton, and Allison Woodruff, PARC, Inc., USA

Creating Assemblies: Aboard the Ghost Ship

Jon Hindmarsh, King's College London, UK

Photoware: Past, Present and Future

David Frohlich, HP Labs, UK, Allan Kuchinsky, Agilent Technologies, USA, Celine Pering, Handspring, USA, Abbe Don, Abbe Don Inc, USA, and Steven Ariss, University of York, UK

 

Theory and Practice

Tuesday, 11/19, 16:30-18:00

The Parameters of Common Information Spaces: The Heterogeneity of Cooperative Work at a Hospital Ward

Claus Bossen, Aarhus University, Denmark

Remote Concept Design from an Activity Theory Perspective

Tuomo Tuikka, University of Oulu, Finland

A New Dimension in Access Control: A Case from Maintenance Engineering across Organizational Boundaries

Gunnar Stevens, University of Bonn, Germany and Volker Wulf, FHG-FIT, Germany

 

Managing Communications

Tuesday, 11/19, 16:30-18:00

Markets for Attention

Robert Kraut and Rahul Telang, Carnegie Mellon University, USA

Contact Management: Identifying Contacts to Support Long-Term Communication

Steve Whittaker, AT&T Labs, USA, Quentin Jones, New Jersey Institute of Technology, USA, and Loren Terveen, University of Minnesota, USA

Why Distance Matters: Effects on Cooperation, Persuasion and Deception

Erin Bradner and Gloria Mark, University of California, Irvine, USA

 

Groupware Infrastructure

Wednesday, 11/20, 09:00-10:30

Clover Architecture for Groupware

Yann Laurillau, University of Grenoble, France and Laurence Nigay, University of Glasgow, UK

Transparent Sharing and Interoperation of Heterogeneous Single-User Applications

Du Li and Rui Li, Texas A&M University, USA

Using Speakeasy for Ad Hoc Peer-to-Peer Collaboration

Keith Edwards, Mark Newman, Jana Sedivy, Trevor F Smith, Diana Smetters, Dirk Balfanz, and H. Chi Wong, PARC, Inc., USA, and Shahram Izadi, University of Nottingham, UK

 

Critical Cases

Wednesday, 11/20, 11:00-12:30

Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support

Wayne Lutters, University of Maryland, Baltimore County, USA and Mark Ackerman, University of Michigan, USA

The Electronic Claim File: A Case Study of Impacts of Information Technology in Knowledge Work

Bert Painter, Independent Consulting Social Scientist

Ambiguities, Awareness and Economy: A Study of Emergency Service Work

Mårten Pettersson, Blekinge Institute of Technology, Sweden, Dave Randall, Blekinge Institute of Technology, Sweden and Manchester Metropolitan University, UK, and Bo Helgeson, Blekinge Institute of Technology, Sweden

 

All Ways Aware

Wednesday, 11/20, 11:00-12:30

Who Can Claim Complete Abstinence from Peeking at Print Jobs?

Antonietta Grasso and Jean-Luc Meunier, Xerox Research Centre Europe, France

Stimulating Social Engagement in an Community Network

David Millen and John Patterson, IBM Research, USA

Designing and Deploying an Information Awareness Interface

Jonathan Cadiz, Gina Venolia, Gavin Jancke, and Anoop Gupta, Microsoft, USA

 

A Social Sense of Time

Wednesday, 11/20, 14:30-16:00

Sharing and Building Digital Group Histories

Chia Shen, Neal Lesh, Clifton Forlines, and Frederic Vernier, Mitsubishi Electric Research Labs, USA

Work Rhythms: Analyzing Visualizations of Awareness Histories of Distributed Groups

James "Bo" Begole, John Tang, Randall Smith, and Nicole Yankelovich, Sn Microsystems, Inc., USA

A Finger on the Pulse: Temporal Rhythms and Information Seeking in Medical Work

Madhu Reddy and Paul Dourish, University of California, Irvine, USA

 

Immersion in the World

Wednesday, 11/20, 14:30-16:00

First Steps Towards Mutually-Immersive Mobile Telepresence

Norman Jouppi, Compaq, USA

3-D Live: Real-Time Interaction for Mixed Reality

Simon Prince, National University of Singapore, Singapore, Todd Williamson, Zaxel Systems Inc., USA, Adrian Cheok and Farzam Farbiz, National University of Singapore, Singapore, Mark Billinghurst, University of Washington, USA, and Hirokazu Kato, Hiroshima City University, Japan

Extreme Work Groups: Using SWAT Teams As a Model for Coordinating Distributed Robots

Hank Jones and Pamela Hinds, Stanford University, USA


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Last updated: October 4, 2002