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Workshops take place Saturday, November 16, 9:00-18:00. Unless otherwise specified, position paper submissions are due Friday, September 27, and applicants will be notified if their submission has been accepted or not by Friday, October 11.

W1. The Fourth International Workshop on Collaborative Editing

Organizers: David Chen and Chengzheng Sun, Griffith University, Australia, Du Li, Texas A & M, USA, Jeffrey Campbell, UMBC, USA, Clarence Ellis, University of Colorado, USA, and Matthia Ressel, UBS AG, Switzerland

Website: http://www.cit.gu.edu.au/~david/CSCW02CEW/

Collaborative editing systems support a group of people editing a document collaboratively over the computer network. People may work on the same document simultaneously or at different times. The document types include text, diagrams, more complicated graphic objects, images, CAD drawings, multimedia, etc. The major benefits of collaborative editing include reducing task completion time and distributed collaboration.

Challenging issues faced in collaborative editing range from technical to social. Technical issues are concerned with system and algorithm design to solve distributed system problems. Some of the issues developers need to resolve are concurrency control, distributed object identification and user initiated undo etc. Social issues in collaborative editing range from low level implementation issues, such as how to deal with conflicts, intermediate level issues such as the extent and timing of sharing of individual work, to high level questions about how collaborative editing should function. The goal of this workshop is to bring together researchers from various backgrounds having interest in collaborative editing systems.

We invite contributions from experts in the area of distributed computing, human-computer interaction, and social science. Furthermore, we also encourage participation from users who are in need of such systems to discuss their usage scenarios and requirements.

Send submissions to:

David Chen
School of Computing and Information Technology
Griffith University, Nathan
Queensland 4111 Australia
email: D.Chen@cit.gu.edu.au
phone: +61 7 3875 3675
fax: +61 7 3875 5051

W2. Storytelling and Collaborative Activities

Organizers: Leonie Schaefer and Wolfgang Prinz, Fraunhofer FIT, Germany, Elaine Raybourn, Sandia National Laboratories, USA, and Steve Benford, University of Nottingham, UK

Website: http://fit-bscw.gmd.de/pub/bscw.cgi/d33289617-1/*/CSCW2002_Storytelling_Workshop.html

Virtual storytelling concepts provide new opportunities in the development of a new quality of collaborative work environments. This workshop will focus on the requirements, generation and effects of storytelling in CSCW. We will examine scenarios for storytelling, consider design issues and methods for the generation of narratives, and discuss the impact of storytelling on the collaborative work process.

Please send submissions to: cscw-storytelling@fit.fhg.de

Contact

Léonie Schäfer
Fraunhofer FIT
Schloss Birlinghoven
53754 Sankt Augustin
Germany

Email: leonie.schaefer@fit.fhg.de
Phone: +49 2241 142699
Fax: +49 2241 142084

W3. Public, Community, and Situated Displays: Design, Use, and Interaction Around Shared Information Displays

Organizers: Kenton O'Hara, The Appliance Studio, USA, Elizabeth Churchill, FX PAL, USA, Mark Perry, Brunel University, UK, Daniel Russell, IBM Almaden Research Center, USA, and Norbert Streitz, Fraunhofer IPSI, Darmstadt, Germany

Website: http://www.appliancestudio.com/cscw/cscwdisplayworkshopcall.htm

Public, community, and situated displays are dedicated displays that may be either physically located in a single space, located in multiple spaces, or dynamically available over an Internet connection. This workshop is intended to give researchers and practitioners involved in the design and use of situated public digital display technologies an opportunity to develop their understanding about how these technologies afford certain social behaviours: through the way they support communication, awareness, coordination, and the development of communities of practice.

Contact: Kenton O'Hara, kenton@appliancestudio.com

W4. Socio-Technical Pattern Languages

Organizers: John Thomas, IBM Research, USA, Catalina Danis and Sharon Greene, IBM T. J. Watson Research Center, USA, and Till Schuemmer, FernUni of Hagen, Germany

Website: http://www.groupware-patterns.org/cscw2002

The theme is socio-technical pattern languages. "Design Patterns" are named recurring problems in contexts with solutions. "Pattern Languages" are interrelated sets of such patterns that cover a domain. "Socio-technical patterns" are recurring problems in social and/or technical contexts whose solutions productively combine social relations and information and communication technologies. Pattern Languages exist for business processes, architecture, and human-computer interaction, to name a few. It is now opportune to formulate a Socio-Technical Pattern Language as much has been learned in this domain but little is readily accessible to consultants or software developers. We will use a variety of methods including a pattern writer's workshop, a story sharing methodology, synectics, and Bohm Dialogue to begin to develop a community of practice around Pattern Languages in the socio-technical domain. We will use a variety of methods to solicit participants including e-mail distribution lists such as ui-patterns, networking at CHI 2002 and DIAC-2002, our own Web site and CHIplace. Participants will be chosen based on a combination of diversity of backgrounds (cultural, academic discipline, and current position) as well as relevance of experience and expertise.

The deadline for submissions is September 20, 2002. Please send submissions to: cscw2002_patterns_workshop @ acm.org

W5. Analyzing Collaborative Activity - Representing Field Research for Understanding Collaboration

Organizers: Peter Jones, Redesign Research, USA and Cristina Chisalita, Vrije Universiteit (Free University), Amsterdam, The Netherlands

Designing tools and practices for collaboration presents a complexity of challenges to designers and researchers. In design studies and CSCW we've seen trends of exploring different, often hybrid methodologies for understanding and analyzing collaboration and joint work. Field research, ethnography, and contextual research have been adopted to study collaborative activity in natural situations. These methods support a grounded understanding of activity and context, and surface opportunities for supporting group interaction by effective design. However, in practice its complicated to translate field data to meaningful representations, for both understanding and design. Several frameworks have emerged (e.g. contextual design, activity theory) to distill models from rich field data, but researchers often pursue unique approaches to solve these problems. We are interested in analysing the different translations of field research into representations these frameworks promote. Sharing theoretical and practical experience will result in new shared models of field data analysis for design and understanding. This is a workshop intended to explore what we've learned as researchers in both academic and practical settings. We plan to limit the group to 15 members, but will include others if there's interest, and good position papers from the extra members. Each member will be asked to prepare a 2-4 page position paper addressing key research questions, requesting a case study to share with the group.

Please send position paper submissions in Word or text format via email (preferred) to:

Peter Jones
Email: peter@redesignresearch.com

Redesign Research
4098 Wagner Rd.
Dayton, Ohio 45440 USA
Web: http://redesignresearch.com

Phone: +1 937 320 9680
Fax: +1 937 429 5282

W6. The Role of Place in Shaping Virtual Community

Organizers: Quentin Jones, New Jersey Institute of Technology, USA and Christine Halverson, IBM T. J. Watson Research Center, USA

Website: http://modiin.njit.edu/cscw2002place/

The adoption of modern communication technologies increasingly situates interpersonal interactions virtually. This has had an enormous impact on people's social networks as community ties shift from linking people together-in-physical-places to people-to-people-wherever-they-might-be. However, these changes have not lessened the importance of place, be it virtual or physical, in shaping interaction patterns and discourse.

The term place means different things to different people, and this workshop will examine these differences in relation to virtual community. In particular this workshop aims to explore the myriad of ways that:

1. the design of virtual or hybrid spaces / places directly provides common ground for user interactions; and

2. communities use public interactions in virtual spaces to create shared meaning.

This exploration will in turn be used to enable an examination of various aspects of virtual community development and maintenance.

Contact:

Quentin Jones, qgjones @ acm.org

Christine Halverson, krys@us.ibm.com

W7. Network Services for Groupware

Organizer: John F. Patterson, IBM Research, USA

Network Services, generally, and Web Services, specifically, are the latest approach to achieving interoperability in distributed systems. Building on WSDL, UDDI, and SOAP, Web Services offer an approach to standardization that is based on protocols and exchange representations rather than procedural interfaces. The goal of this workshop is to understand the special requirements and problems of implementing Groupware using these and other Network Services.

The workshop itself will be divided into three main parts. The first will be a set of presentations on Network Service fundamentals. Drawing from the participants as speakers, these presentations are intended to ensure that all participants share a common nomenclature and background regarding Network Services. The emphasis will be on definitions and facts, not opinions or proposals. The second part of the workshop will be an opportunity for each participant to present his/her position and get feedback from the other participants. The third part will be an open discussion aimed at identifying a workshop consensus on the main requirements or issues that Groupware poses for Network Services.

Send submissions to:

John F. Patterson
IBM Research
One Rogers St.
Cambridge, MA 02142-1295, USA

email: john_patterson@us.ibm.com
phone: +1 617 693 4236
fax: +1 617 693 5551

W8. Workshop on Ad hoc Communications and Collaboration in Ubiquitous Computing Environments

Organizers: Ramiro Liscano, Mitel Networks, Canada and Gerd Kortuem, University of Oregon, USA

Website: http://www.cs.uoregon.edu/research/wearables/cscw2002ws

This workshop aims to investigate the applications and the fundamental technologies required to enable ad hoc communications and collaboration. This area of investigation is becoming more significant with the advent of mobile, ubiquitous and pervasive computing environments. Such environments are characterized by a profusion of computational devices that are connected to each other and the Internet at large by heterogeneous networks. The omnipresence of personal computing devices in such environments enables new forms of spontaneous and informal interactions among individuals who are co-located and organized in an unforeseeable way. The intention of this workshop it to bring together researchers from a wide variety of disciplines such as CSCW, ubiquitous computing, pervasive computing, mobile computing, wearable computing, distributed computing, and wireless networking with the goal to discuss the design, implementation, use, and evaluation of computing systems that facilitate ad hoc communications and collaboration.

Send electronic submissions to either:

Ramiro Liscano Strategic Technology Mitel Networks 350 Legget Drive Kanata, Ontario, Canada, K2K 2W7 email: Ramiro_Liscano@mitel.com

Gerd Kortuem Dept. of Computer Science University of Oregon Eugene, OR 97403 USA email: kortuem@cs.uregon.edu

W9. Redesigning Email for the 21st Century

Organizers: Jacek Gwizdka, University of Toronto, Canada and Steve Whittaker, ATT Labs-Research, USA

Website: http://www.emailresearch.org/CSCW2002

The purpose of the workshop is to examine current issues and future directions in the design of email interfaces. This one day workshop will bring together researchers and designers working in related areas, to discuss how email is currently being used, what problems are experienced by users of current email systems, and what possible redesigns might address these problems. Workshop participants will outline design goals for novel email interfaces and identify key issues for future research.

Please send submissions to:

Steve Whittaker
ATT Labs-Research, B211
180 Park Ave, PO Box 971
Florham Park, NJ 07932-0971, USA

web: http://www.research.att.com/~stevew
email: stevew@research.att.com
phone: +1 973 360 8339
fax: +1 973 360 8809

W10. Co-located Tabletop Collaboration: Technologies and Directions

Organizers: Stacey Scott, University of Calgary, Canada, Karen Grant, Stanford University, USA, Sheelagh Carpendale, University of Calgary, Canada, Kori Inkpen, Dalhousie University, Canada, Regan Mandryk, Simon Fraser University, Canada, and Terry Winograd, Stanford University, USA

Website: http://www.edgelab.sfu.ca/CSCW

As computer technology continues to move off the desktop and into the many facets of our lives, the need to support collaboration is growing rapidly. In particular, more appropriate technology is needed to facilitate our face-to-face collaborative activities. Researchers have begun to develop technology that takes advantage of both the affordance of physical tabletops to facilitate small-group collaboration and the experience people have collaborating around tables. There appears to be great potential for this new technology to support our existing co-located collaborative activities as well as activities currently not possible in the physical world. The workshop will focus on exploring this potential by discussing the constraints and possibilities of existing and emerging technologies for supporting tabletop collaboration. We will also focus on identifying future research directions that with further explore the promise of tabletop technology. These goals will be accomplished through brief group presentations, brainstorming sessions, and small-group breakout sessions. An overarching goal of this workshop will be to establish a research community and create a body of knowledge related to tabletop research.

Send submissions to:

Stacey Scott
Department of Computer Science
University of Calgary
Calgary, AB, T2N 1N4
Canada

email: sdscott @ acm.org

W11. Privacy in Digital Environments: Empowering Users

Organizers: David Nguyen, Georgia Institute of Technology, USA, danah boyd, MIT Media Lab, USA, Scott Lederer, University of California, Berkeley, USA, and Carlos Jensen, Georgia Institute of Technology, USA

Website: http://smg.media.mit.edu/cscw2002-privacy/

People are deeply concerned about their privacy, and are quite adept at defining limits and maintaining barriers in the physical world. Yet, in the digital world we are no longer good privacy managers. Our motivation and interest do not disappear in the transition from the physical to the digital; the systems we use strip us of the power to become effective privacy managers.

Often these failures are attributable to us as designers and developers; our systems do not always provide access to information users need to make informed decisions about their privacy. At other times we overload users with too much information, making managing their privacy too much of a burden. As system designers, we have paid little attention to protecting user privacy, and even less to empowering them to take charge of their own privacy.

This workshop seeks to address the privacy needs and concerns of users in the design of digital environments, whether they be websites, collaborative calendar systems, collaborative work environments, online communities, communications systems or ubiquitous computing environments. Each of these settings faces real and pressing challenges when it comes to protecting user privacy.

We shall seek answers to the following questions: What can we, as designers, do to increase user awareness of what our environments are doing and how user information is collected and used? How can we empower users to manage the ways in which they are represented in the environments or to limit their exposure when needed?

Send submissions to:

danah boyd, Carlos Jensen, Scott Lederer, David Nguyen
email: cscw2002-privacy@media.mit.edu

W12. Beyond Theories of Face-to-Face Interaction: New Theoretical Directions for CSCW

Organizers: Erin Bradner and Gloria Mark, University of California, Irvine, USA

This workshop challenges u as CSCW researchers to carefully examine the social dimensions of computer-supported distance collaboration. We believe that much of the work published in the CSCW literature reflects the underlying assumption that face-to-face is the gold standard of communication. Arguably, this assumption is not only implicit in many CSCW studies but it strongly influences the direction of CSCW research. The objectives of this workshop include: 1) identify assumptions about the nature of human communication that underlie CSCW research 2) discuss the ramifications of these assumptions 3) collectively propose alternative assumptions and associated theoretical stances that may inform our understanding of computer-mediated distance collaboration. We will springboard discussion with a critical examination of three representative theories: social presence, social facilitation, and propinquity.

Please send submissions to Erin Bradner, ebradner@ics.uci.edu

cscw2002-info @ acm.org