Conference Program
Technical Sessions

Christine Halverson and Loren Terveen, Papers chairs
A.J. Brush and JJ Cadiz, Notes chairs
Tom Finholt and Pamela Hinds, Panels chairs

November 8

November 9

November 10












Opening plenary
Mitchell Kapor
"The Open Source Society"
Continental Ballroom

Medical Applications


Social Awareness and Availability

Distributed Teams

Operational Trans-

Gesturing, Moving and Talking Together


Coffee break

Coffee break

Coffee break


Dynamic Archi-

boration Involving Large Displays

Panel: Online Political Organizing


actions with Shared Displays

Panel: CSCW and Cyberinfra-

May I Interrupt?

Bridging the Physical and the Digital

Panel: The Use of Digital Back-


Lunch break

Lunch break

Lunch break


Knowledge Sharing in Software Engineering

Evaluation Methods

Panel: Does CSCW Need Organization Theory?

Tabletop Design

zational Issues

Distilling Knowledge

Information Sharing and Access

standing CSCW

Synchronous Colla-


Coffee break

Coffee break

Coffee break


Demonstrations and Interactive Posters


Cases from the Field

Panel: Communities and Technologies

Closing Plenary
Lawrence Lessig
"Hacking the Law To Rebuild a Free Culture"
International Ballroom - North


Conference Reception
Art Institute of Chicago


 (P) = Paper
 (N) = Note

Monday, November 8

9:00 - 10:30: Opening Plenary

Mitchell Kapor: The Open Source Society

Location: Continental Ballroom

10:30 - 11:00: Break

11:00 - 12:30

Paper Session: Dynamic Architectures

Chair: John Patterson
Location: Continental Ballroom A

Towards Dynamic Collaboration Architectures (P)

Goopeel Chung, Westfield State College, and Prasun Dewan, University of North Carolina at Chapel Hill

Separating Data and Control: Support for Adaptable Consistency Protocols in Collaborative Systems (P)

Yi Yang, Texas A&M University, and Du Li, Texas A&M University

Introducing Collaboration into an Application Development Environment (N)

Susanne Hupfer, IBM Research; Li-Te Cheng, IBM Research; Steven Ross, IBM Research; John Patterson, IBM Research

Retrofitting Collaboration into UIs with Aspects (N)

Li-Te Cheng, IBM Research; Steven Rohall, IBM Research; John Patterson, IBM Research; Steven Ross, IBM Research; and Susanne Hupfer, IBM Research

Paper Session: Collaboration Involving Large Displays

Chair: Gary Olson
Location: Continental Ballroom B

Collaborative Knowledge Management Supporting Mars Mission Scientists (P)

Irene Tollinger, NASA Ames Research Center, Michael McCurdy, NASA Ames Research Center, Alonso Vera, Carnegie Mellon University and NASA Ames Research Center, and Preston Tollinger, QSS Group, NASA Ames Research Center

Augmenting the Social Space of an Academic Conference (P)

Joseph McCarthy, Intel Research Seattle, David McDonald, The Information School, University of Washington, Suzanne Soroczak, The Information School, University of Washington, David Nguyen, Intel Research Seattle, and Al Mamunur Rashid, Computer Science & Engineering, University of Minnesota

The Introduction of a Shared Interactive Surface into a Communal Space (P)

Harry Brignull, University of Sussex, Shahram Izadi, University of Nottingham, Geraldine Fitzpatrick, University of Sussex, Yvonne Rogers, University of Sussex, and Tom Rodden, University of Nottingham

Panel: Online Political Organizing: Lessons from the Field

Chair: Keri Carpenter
Location: Continental Ballroom C

Bonnie Nardi, University of California, Irvine

James Moore, Harvard Law School

Scott Robertson, Drexel University

Daniel Drezner, University of Chicago

Ian Benson, Sociality Ltd.

Kirsten Foot, University of Washington

Quintus Jett, Dartmouth College

12:30 - 14:30: Lunch break

14:30 - 16:00

Paper Session: Knowledge Sharing in Software Engineering

Chair: John Riedl
Location: Continental Ballroom A

Sometimes You Need to See Through Walls- A Field Study of Application Programming Interfaces (P)

Cleidson de Souza, Universidade Federal do Para and University of California, Irvine, David Redmiles, University of California, Irvine, Li-Te Cheng, IBM T. J. Watson Research, David Millen, IBM T. J. Watson Research, and John Patterson, IBM T. J. Watson Research

Group Awareness in Distributed Software Development (P)

Carl Gutwin, University of Saskatchewan, Reagan Penner, University of Saskatchewan, and Kevin Schneider, University of Saskatchewan

Learning from Project History: A Case Study for Software Development (P)

Davor Cubranic, University of British Columbia, Gail Murphy, University of British Columbia, Janice Singer, Institute for Information Technology, National Research Centre Canada, and Kellogg Booth, University of British Columbia

Paper Session: Evaluation Methods

Chair: Diane Sonnenwald
Location: Continental Ballroom B

Situating Evaluation in Scenarios of Use (P)

Steven Haynes, The Pennsylvania State University, Sandeep Purao, The Pennsylvania State University, and Amie L. Skattebo, The Pennsylvania State University

Physiological Indicators for the Evaluation of Co-located Collaborative Play (P)

Regan Mandryk, Simon Fraser University and Kori Inkpen, Dalhousie University

Evaluating Computer-Supported Cooperative Work: Models and Frameworks (P)

Dennis Neale, Virginia Tech, John M. Carroll, The Pennsylvania State University, and Mary Beth Rosson, The Pennsylvania State University

Panel: Does CSCW Need OrganizationTheory?

Chair: Sara Kiesler
Location: Continental Ballroom C

Stephen R. Barley, Stanford University (Unable to attend)

JoAnne Yates, MIT

Robert E. Kraut, Carnegie Mellon University

Paul Resnick, University of Michigan

William H. Dutton, University of Oxford

16:00 - 16:30: Break

16:30 - 20:00: Demonstrations and Interactive Posters

Location: Williford

Tuesday, November 9

9:00 - 10:30

Paper Session: Medical Applications

Chair: Ina Wagner
Location: Continental Ballroom A

Accountability in an Alarming Environment (P)

Rebecca Randell, Interaction Design Centre, Middlesex University

Maintaining Redundancy in the Coordination of Medical Emergencies (P)

Aksel Tjora, Norwegian University of Science and Technology

Supporting Informality: Team Working and Integrated Care Records (P)

Gillian Hardstone, University of Edinburgh, Mark Hartswood, University of Edinburgh, Rob Procter, University of Edinburgh, Roger Slack, University of Edinburgh, Alex Voss, University of Edinburgh, and Gwyneth Rees, RMIT University

Paper Session: Systems

Chair: Dave McDonald
Location: Continental Ballroom B

Lessons from the ReMail Prototypes (P)

Daniel Gruen, IBM Research, Steven L. Rohall, IBM Research, Suzanne Minassian, IBM Research, Bernard Kerr, IBM Research, Paul Moody, IBM Research, Bob Stachel, IBM Research, Martin Wattenberg, IBM Research, and Eric Wilcox, IBM Research

Leveraging Single-user Applications for Multi-user Collaboration: the CoWord Approach (P)

Steven Xia, Griffith University, David Sun, Griffith University, Chengzheng Sun, Griffith University, David Chen, Griffith University, and Haifeng Shen, Nanyang Technological University

High-Performance Telepointers (P)

Jeff Dyck, University of Saskatchewan, Carl Gutwin, University of Saskatchewan, Sriram Subramanian, University of Saskatchewan, and Chris Fedak, University of Saskatchewan

Paper Session: Social Awareness and Availability

Chair: Robert Kraut
Location: Continental Ballroom C

Controlling Interruptions: Awareness Displays and Social Motivation for Coordination (P)

Laura Dabbish, Carnegie Mellon University, and Robert Kraut, Carnegie Mellon University

The AWARE Architecture: Supporting Context Mediated Social Awareness in Mobile Cooperation (P)

Jakob Bardram, University Of Aarhus, and Thomas Hansen, University Of Aarhus

Putting Systems into Place: A Qualitative Study of Design Requirements for Location Aware Community Systems (P)

Quentin (Gad) Jones, New Jersey Institute of Technology, Sukeshini Grandhi, New Jersey Institute of Technology, Steve Whittaker, University of Sheffield, Keerti Chivakula, New Jersey Institutie of Technology, and Loren Terveen, University of Minnesota

10:30 - 11:00: Break

11:00 - 12:30

Paper Session: Communities

Chair: Tora Bikson
Location: Continental Ballroom A

Using Social Psychology to Motivate Contributions to Online Communities (P)

Gerard Beenen, Carnegie Mellon University, Kimberly Ling, Carnegie Mellon University, Xiaoqing Wang, University of Pittsburgh, Klarissa Chang, Carnegie Mellon University, Dan Frankowski, University of Minnesota, Paul Resnick University of Michigan, and Robert E. Kraut, Carnegie Mellon University

Blogging As Social Activity, or, Would You Let 900 Million People Read Your Diary? (P)

Bonnie Nardi, UC Irvine, Diane J. Schiano, Stanford University, and Michelle Gumbrecht, Stanford University\

Flash Forums and ForumReader: Navigating a New Kind of Large-scale Online Discussion (P)

Kushal Dave, IBM Research, Martin Wattenberg, IBM Research, and Michael Muller, IBM Research

Paper Session: Interactions with Shared Displays

Chair: Kori Inkpen
Location: Continental Ballroom B

Individual Audio Channels with Single Display Groupware: Effects on Communication and Task Strategy (P)

Meredith Ringel Morris, Stanford University, Dan Morris, Stanford University, and Terry Winograd, Stanford University

Avoiding Interference: How People Use Spatial Separation and Partitioning in SDG Workspaces (P)

Edward Tse, University of Calgary, Jonathan Histon, University of Calgary, Stacey Scott, University of Calgary, and Saul Greenberg, University of Calgary

Beyond "Social Protocols": Multi-User Coordination Policies for Co-located Groupware (N)

Meredith Ringel Morris, Stanford University; Kathy Ryall, Mitsubishi Electric Research Laboratories; Chia Shen, Mitsubishi Electric Research Laboratories; Clifton Forlines, Mitsubishi Electric Research Laboratories; Frederic Vernier, University of Paris

Toward Universal Mobile Interaction for Shared Displays (N)

Tim Paek, Microsoft Research; Maneesh Agrawala, Microsoft Research; Sumit Basu, Microsoft Research; Steve Drucker, Microsoft Research; Trausti Kristjansson, Microsoft Research; Ron Logan, Microsoft Research; Kentaro Toyama, Microsoft Research; Andy Wilson, Microsoft Research

Panel: CSCW and Cyberinfrastructure: Opportunities and Challenges

Chair: Jeremy P. Birnholtz
Location: Continental Ballroom C

Guy Almes, National Science Foundation

Ian Foster, Argonne National Lab

Tony Hey, UK E-Science Programme

Jonathon Cummings, MIT

Bill Spencer, University of Illinois

12:30 - 14:30: Lunch break

14:30 - 16:00

Paper Session: Tabletop Design

Chair: Yvonne Rogers
Location: Continental Ballroom A

Lumisight Table: A Face-To-Face Collaboration Support System That Optimizes Direction of Projected Information to Each Stakeholder (P)

Mitsunori Matsushita, NTT Communication Science Labs, Makoto Iida, University of Tokyo, Takeshi Ohguro, NTT Communication Science Labs

Exploring the Effects of Group Size and Table Size on Interactions with Tabletop Shared-Display Groupware (P)

Kathy Ryall, Mitsubishi Electric Research Labs, Clifton Forlines, Mitsubishi Electric Research Labs, Chia Shen, Mitsubishi Electric Research Labs, and Meredith Ringel Morris, Stanford University

Territoriality in Collaborative Tabletop Workspaces (P)

Stacey D. Scott, University of Calgary, M. Sheelagh Carpendale, University of Calgary, and Kori Inkpen, Dalhousie University

Paper Session: Organizational Issues

Chair: Dave Randall
Location: Continental Ballroom B

Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization (P)

Christine Halverson, IBM T.J. Watson Research Center, Tom Erickson, IBM T.J. Watson Research Center, and Mark Ackerman, University of Michigan

The Diffusion of ReachOut: Analysis and Framework for the Successful Diffusion of Collaboration Technologies (P)

Valdimir Soroka, IBM Research Lab, Haifa, Israel, and Michal Jacovi, IBM Research Lab, Haifa, Israel

Return on Investment and Organizational Adoption (N)

Jonathan Grudin, Microsoft Research

Leveraging Social Networks for Information Sharing (P)

Jeremy Goecks, Georgia Tech, and Elizabeth Mynatt, Georgia Tech

Paper Session: Distilling Knowledge

Chair: Mark Rouncefield
Location: Continental Ballroom C

Assembling the Senses: Towards the Design of Cooperative Interfaces for Visually Impaired Users (P)

Fredrik Winberg, Royal Institute of Technology (Stockholm), and John Bowers, Royal Institute of Technology (Stockholm)

I Know My Network: Collaboration and Expertise in Intrusion Detection (N)

John R. Goodall, UMBC, Wayne G. Lutters, UMBC, and Anita Komlodi, UMBC

Cutting to the Chase: Improving Meeting Effectiveness by Focusing on the Agenda (N)

Ana Cristina Garcia, Universidade Federal Fluminense, John Kunz, Stanford University, and Martin Fischer, Stanford University

16:00 - 16:30: Break

16:30 - 18:00

Paper Session: Gaming

Chair: Elizabeth Churchill
Location: Continental Ballroom A

CSCW at play: 'There' as a collaborative virtual environment (P)

Barry Brown, University of Glasgow, and Marek Bell, University of Glasgow

The Social Side of Gaming: A Study of Interaction Patterns in a Massively Multiplayer Online Game (P)

Nicolas Ducheneaut, Palo Alto Research Center, and Robert J. Moore, Palo Alto Research Center

Hiding and Revealing in Online Poker Games (N)

Scott Golder, MIT Media Laboratory, and Judith Donath, MIT Media Laboratory

FishPong: Encouraging Human-to-Human Interaction in Informal Social Environments (N)

Jennifer Yoon, Massachusetts Institute of Technology, Jun Oishi, Massachusetts Institute of Technology, Jason Nawyn, Massachusetts Institute of Technology, Kazue Kobayashi, Massachusetts Institute of Technology, and Neeti Gupta, Massachusetts Institute of Technology

Paper Session: Cases from the Field

Chair: Sara Bly
Location: Continental Ballroom B

Where am I and Who am I? Issues in Collaborative Technical Help (P)

Michael Twidale, University of Illinois, Urbana-Champaign, and Karen Ruhleder, University of Illinois, Urbana-Champaign

Field Studies of Computer System Administrators: Analysis of System Management Tools and Practices (P)

Rob Barrett, IBM, Eser Kandogan, IBM, Paul Maglio, IBM, Eben Haber, IBM, Leila Takayama, Stanford University, and Madhu Prabaker, UC Berkeley

Collaborating around Collections: Informing the Continued Development of Photoware (P)

Andy Crabtree, University of Nottingham, Tom Rodden, University of Nottingham, and John Mariani, Lancaster University

Panel: Communities and Technologies: An Approach to Foster Social Capital?

Chair: Marlene Huysman (Unable to attend)
Location: Continental Ballroom C

Volker Wulf, University of Siegen and Fraunhofer FIT, Germany

Mark Ackerman, University of Michigan

John M. Carroll, Pennsylvania State University

Barry Wellman, University of Toronto

Giorgio DeMichelis, University of Milano-Bicocca

19:00 - 22:00: Conference Reception at the Art Institute of Chicago

Wednesday, November 10

9:00 - 10:30

Paper Session: Distributed Teams

Chair: Gloria Mark
Location: International Ballroom - North

Capturing and Supporting Contexts for Scientific Data Sharing via the Biological Sciences Collaboratory (P)

George Chin, Pacific Northwest National Laboratory, and Carina Lansing, Pacific Northwest National Laboratory

Meeting Central: Making Distributed Meetings More Effective (P)

Nicole Yankelovich, Sun Microsystems, William Walker, Sun Microsystems, Patricia Roberts, Sun Microsystems, Mike Wessler, Sun Microsystems, Jonathan Kaplan, Sun Microsystems, and Joe Provino, Sun Microsystems

In-Group/Out-Group Effects in Distributed Teams: An Experimental Simulation (P)

Nathan Bos, University of Michigan, N. Sadat Shami, University of Michigan, Judith S. Olson, University of Michigan, Arik Cheshin, University of Michigan, and Ning Nan, University of Michigan

Paper Session: Operational Transformation

Chair: Bo Begole
Location: International Ballroom - South

Operational Transformation for Collaborative Word Processing (P)

David Sun, Griffith University, Steven Xia, Griffith University, Chengzheng Sun, Griffith University, and David Chen, Griffith University

Grouping in Collaborative Graphical Editors (P)

Claudia-Lavinia Ignat, Institute for Information Systems, ETH Zurich, and Moira C. Norrie, Institute for Information Systems, ETH Zurich

Preserving Operation Effects Relation in Group Editors (P)

Du Li, Texas A&M University, and Rui Li, Texas A&M University

Paper Session: Gesturing, Moving and Talking Together

Chair: Susan Fussell
Location: Continental Ballroom C

Shadow Communication: System for Embodied Interaction with Remote Partners (P)

Yoshiyuki Miwa, Waseda University, and Chikara Ishibiki, Waseda University

Mediating Dual Ecologies (P)

Hideaki Kuzuoka, University of Tsukuba, Jun'ichi Kosaka, University of Tsukuba, Keiichi Yamazaki, Saitama University, Yasuko Suga, Tsuda College, Akiko Yamazaki, Future University-Hakodate, Christian C. Heath, King's College, London, and Paul Luff, King's College, London

Action as Language in a Shared Visual Space (P)

Darren Gergle, Carnegie Mellon University, Robert E. Kraut, Carnegie Mellon University, and Susan R. Fussell, Carnegie Mellon University

10:30 - 11:00: Break

11:00 - 12:30

Paper Session: May I Interrupt?

Chair: Joe Konstan
Location: International Ballroom - North

Predictors of Availability in Home Life Context-Mediated Communication (P)

Kristine Nagel, Georgia Institute of Technology, James Hudson, Georgia Institute of Technology, Gregory Abowd, Georgia Institute of Technology

BusyBody: Creating and Fielding Personalized Models of the Cost of Interruption (N)

Eric Horvitz, Microsoft Research, Johnson Apacible, Microsoft Research, and Paul Koch, Microsoft Research

Lilsys: Sensing Unavailability (N)

James "Bo" Begole, Sun Labs, Europe, Nicholas E. Matsakis, MIT, and John C. Tang, IBM Research

QnA: Augmenting an Instant Messaging Client to Balance User Responsiveness and Performance (N)

Daniel Avrahami, Carnegie Mellon University, and Scott Hudson, Carnegie Mellon University

Instant Messages: A Framework for Reading Between the Lines (N)

Jeffrey Campbell, UMBC

Paper Session: Bridging the Physical and the Digital

Chair: Wayne Lutters
Location: International Ballroom - South

Only Touching The Surface: Creating Affinities Between Digital Content and Paper (P)

Paul Luff, King's College London, Christian Heath, King's College London, Moira Norrie, ETHZ Zurich, Beat Signer, ETHZ Zurich, and Peter Herdman, ArjoWiggins

Where the Wild Things Work: Capturing Shared Physical Design Workspaces (P)

Wendy Ju, Stanford University, Arna Ionescu, Stanford University, W. Lawrence Neeley, Stanford University, and Terry Winograd, Stanford University

List making in the Home (N)

Alex Taylor, Microsoft Research, and Laurel Swan, Independent Researcher

Concepts that Support Collocated Collaborative Work Inspired by the Specific Context of Industrial Designers (N)

Hui-Wen Wang, Indiana University, and Eli Blevis, Indiana University

Panel: The Use of Digital Backchannels in Shared Physical Spaces

Moderator: danah boyd
Location: Continental Ballroom C

Joe McCarthy, Intel Research Seattle

Elizabeth Churchill, Palo Alto Research Center

William Griswold, UC San Diego

Elizabeth Lawley, Rochester Institute of Technology

Melora Zaner, Microsoft Corporation

12:30 - 14:30: Lunch break

14:30 - 16:00

Paper Session: Information Sharing and Access

Chair: Volker Wulf
Location: International Ballroom - North

End-User Controlled Group Formation and Access Rights Management in a Shared Workspace System (P)

Joerg Haake, FernUniversitaet, Anja Haake, FernUniversitaet, Till Schummer, FernUniversitaet, Mohamed Bourimi, FernUniversitaet, and Britta Landgraf, FernUniversitaet

The Multiple Views of Inter-organizational Authoring (P)

David McDonald, University of Washington, Chunhua Weng, , University of Washington, and John Gennari, University of Washington

Collaborative Modeling: Hiding UML and Promoting Data Examples in ModelApp (N)

Patricia Schank, SRI International, and Lawrence Hamel, Codeguild

Asynchronous Collaborative Writing through Annotations (N)

Chunhua Weng, University of Washington, and John Gennari, University of Washington

Paper Session: Understanding CSCW: Looking from Above

Chair: Mark Ackerman
Location: International Ballroom - South

Six Degrees of Jonathan Grudin: A Social Network Analysis of the Evolution and Impact of CSCW Research (P)

Daniel B.Horn, University of Michigan, Thomas A. Finholt, University of Michigan, Jeremy P. Birnholtz, University of Michigan, Dheeraj Motwani, University of Michigan, and Swapnaa Jayaraman, University of Michigan

Emergent Networks, Locus of Control and the Pursuit of Social Capital (N)

Michael Stefanone, Cornell University, Jeffrey Hancock, Cornell University, Geri Gay, Cornell University, and Anthony Ingrafea, Cornell University

Student Social Graphs: Visualizing a Student's Online Social Network (N)

Jeffrey Saltz, NJIT, Roxanne Hiltz, NJIT, and Murray Turoff, NJIT

A Framework for Real-World Software System Evaluations (N)

Jean Scholtz, NIST, and Michelle Steves, NIST

Paper Session: Synchronous Collaboration

Chair: Judy Olson
Location: Continental Ballroom C

Taking It Out of Context: Collaborating Within and Across Cultures in Face-to-Face Settings and via Instant Messaging (P)

Leslie Setlock, Carnegie Mellon University, Susan Fussell, Carnegie Mellon University, and Christine Neuwirth, Carnegie Mellon University

Influencing Group Participation with a Shared Display (P)

Joan DiMicco, MIT Media Lab, Anna Pandolfo, MIT Media Lab, and Walter Bender, MIT Media Lab

Remote Meetings Between Farmers and Researchers - A Case Study on Asymmetry (N)

Stefanie Kethers, CSIRO, Dean Hargreaves, CSIRO, and Ross Wilkinson, CSIRO

16:00 - 16:30: Break

16:30 - 18:00: Closing Plenary

Lawrence Lessig: Hacking the Law to Rebuild a Free Society

Location: International Ballroom - North