COMPUTER SUPPORTED COOPERATIVE WORK CHICAGO, NOVEMBER 6-10,2004

Conference Program
Workshops

Andreas Girgensohn and Alison Lee, chairs


Saturday, November 6
09:00-18:00

Workshops provide an opportunity to discuss and explore emerging areas of CSCW research with a group of like-minded researchers and practitioners. The goal of the workshop is to share understandings and experiences, to foster research communities, to learn from each other and to envision future directions. Participation in workshops requires acceptance of a position paper. Submissions are no longer being accepted. Workshops will last all day, with breaks as shown in the Program Overview.


  1. Eclipse as a Vehicle for CSCW Research (Boulevard C)
  2. The Sixth International Workshop on Collaborative Editing Systems (Williford B)
  3. Conversations with the Past: Community, Technology and Interpretation in Long-Term Knowledge Management (PDR 4)
  4. Social Networks for Design and Analysis: Using Network Information in CSCW (Waldorf Room)
  5. Distributed Collective Practices: Building New Directions for Infrastructural Studies (Boulevard A)
  6. Exploring the role of Information, Information Tools, and Information Environments in Collaboration (PDR 2)
  7. Human Factors in Advanced Collaborative Environments (PDR 3)
  8. Making Application Sharing Easy: Architectural Issues for Collaboration Transparency (Williford A)
  9. Withdrawn Enhancing Collaborative Environments on the Basis of Trust
  10. Representations of Digital Identity (Williford C)
  11. Methodologies for Evaluating Collaboration Behaviour in Co-Located Environments (Boulevard B)

W1: Eclipse as a Vehicle for CSCW Research   Back to Top

Location: Boulevard C

Li-Te Cheng (IBM Research)
Margaret-Anne Storey (University of Victoria)
Andre van der Hoek (University of California Irvine)

Web site: http://cscw2004ws.blogsite.org

Eclipse is an emerging, extensible platform for writing software, and the platform itself can be used as the foundation for rich client applications. Researchers have begun to create Eclipse-based CSCW tools and study the use of Eclipse for CSCW.

This workshop seeks to bring together a community of researchers interested in using Eclipse as a vehicle for CSCW research, highlight how Eclipse can support future CSCW research, and coordinate future efforts. Participants will engage in brief group presentations and moderated discussions structured around issues highlighted in submitted position papers. We plan to post the results of our discussions on the workshop website, and build a foundation for future Eclipse/CSCW-related workshops and tutorials for researchers experienced with Eclipse as well as for newcomers to Eclipse.

We invite position papers (see website) on one or more of the following themes:

  • Shortcomings in the current Eclipse platform and necessary infrastructure, standards, and community efforts required to engage in CSCW research with Eclipse
  • Potential directions for extending Eclipse with collaborative tools or repurposing Eclipse itself as a collaboration platform (e.g. email, weblog, wiki, instant messaging applications)
  • Potential directions for studying CSCW-related uses of Eclipse (e.g., distributed development, agile programming, computer-supported learning).

Workshop contact and electronic submissions: Li-Te Cheng (li-te_cheng@us.ibm.com).

W2: The Sixth International Workshop on Collaborative Editing Systems   Back to Top

Location: Williford B

Du Li (Texas A&M University)
David Chen (Griffith University)
Chengzheng Sun (Griffith University)
Claudia Ignat (ETH Zurich)
Moira Norrie (ETH Zurich)
Jeffrey D. Campbell (UMBC)
Clarence "Skip" Ellis (University of Colorado)
Matthias Ressel (UBS AG)

Web site: http://cocasoft.csdl.tamu.edu/~lidu/iwces6/

Group editing is a classic topic in the CSCW/groupware field. Group editors have often been used by many researchers as a model and research vehicle of a wide range of collaborative applications since the early days of CSCW. Most of the research issues explored in group editors are also present in other collaborative systems.

This workshop aims to bring together researchers and practitioners who are particularly interested in group editors and collaborative editing or writing systems. The organizers include active researchers from both technical and social aspects of CSCW. We have successfully organized this workshop at GROUP'99, CSCW'00, GROUP'01, CSCW'02, and ECSCW'03. It has been an important forum for the group editing community to exchange ideas and foster new research directions.

While this year's focus is on the enhancement of familiar single-user editors with group editing techniques, we invite submission on this and other interesting topics including, but not limited to:

  • Consistency control,
  • Group undo,
  • Engineering methods of group editors,
  • Usability issues of group editors, group editing and group writing,
  • Application of group editing techniques in other parallel and distributed systems.

Workshop contact and electronic submissions: Du Li (lidu@cs.tamu.edu)

W3: Conversations with the Past: Community, Technology and Interpretation in Long-Term Knowledge Management   Back to Top

Location: PDR 4

William Stubblefield (Sandia National Laboratories)
Tameka Barrentine (Sandia National Laboratories)
Adria Liszka (Sandia National Laboratories)

Web site: http://www.wmstubblefield.com/cscw.html

As organizations increasingly rely on formal knowledge management (KM) systems, they face questions about their long-term interpretation and use. Will future users understand the original context, intent, and assumptions of knowledge archived for 25 years or longer? This workshop considers computers, not as media bridging distances between people, but as time machines.

Traditional institutions that successfully transmit knowledge, such as apprenticeships, science, universities, and folklore, don't simply "preserve" it, but support an ongoing conversation with the past: a social process of re-interpreting, extending, and re-applying that knowledge. Human beings are central to the inherently social processes of negotiating meaning, responding to change, and re-constituting text into trusted, useful, embodied knowledge. What is the impact of this process on the design of formal KM systems for the long-term? Because designers generally consider time frames of only a few years, they often ignore the effects of shifts in social, cultural, technological, and political landscape. How can designers ensure that future users will connect with the past? How can designers support future users and their conversations with the past?

This workshop focuses on three interrelated dimensions of this conversation: community, technology and interpretation. How can formal KM systems survive or, preferably, engage social change? What stresses will different rates of change between technology and social institutions place on the system? What theoretical and practical ideas can help designers support the fundamentally human process of re-interpreting knowledge over many decades?

We will choose participants from short (2-4 page) position papers, and a brief professional biography (see web site). We encourage submissions from both researchers and practitioners, as well as people in the arts, law, history, literature, and other fields not usually associated with KM.

Workshop contact and electronic submissions (Word or PDF preferred): William Stubblefield (wastubb@sandia.gov)

W4: Social Networks for Design and Analysis: Using Network Information in CSCW   Back to Top

Location: Waldorf Room

David W. McDonald (University of Washington)
Shelly Farnham (Microsoft Research)
Danyel Fisher (University of California, Irvine)

Web site: http://www.ischool.washington.edu/mcdonald/cscw04/

The key notion from network analysis, that the interconnections between people can be used to understand and improve their interactions, has clear implications for CSCW research into communication systems, teamwork, and knowledge management. This full-day workshop seeks participation from social scientists and system designers to explore how social network analysis can be adapted for use in understanding how an organization adopts and uses technology, and how social network models can be used as a framework for considering new CSCW system designs.

The workshop will consider four specific topics:

  • Measurement - how are social networks being collected and measured?
  • Tools - what is the state-of-the-art for analyzing, visualizing and representing social networks?
  • Application - how are systems embedding social networks into the fabric of their design, and how can system designers distill the complexities of networks into user-oriented displays?
  • Evaluation - how does the use of social network systems change, facilitate, or hinder users and their collaborations?

Please review our web site for submission procedures.

Workshop contact and electronic submissions: Shelly Farnham (shellyf@microsoft.com / +1 (425) 706-6394)

W5: Distributed Collective Practices: Building New Directions for Infrastructural Studies   Back to Top

Location: Boulevard A

William Turner (LIMSI - CNRS)
Manuel Zacklad (Université de Technologie de Troyes)
Geof Bowker (University of California at San Diego)
Les Gasser (University of Illinois at Urbana Champaign)
Helena Karasti (University of Oulu)
Kjeld Schmidt (University of Copenhagen)

Web site: http://tech-web-n2.utt.fr/cscw04/

The term "Distributed Collective Practices" (DCP) is used to signify collective activity distributed across geographical and conceptual distances, time, collective resources, and heterogeneous perspectives or experiences. DCP relies on information infrastructures and technologies such as collaboratories, organizational memory, digital libraries, multi-agent systems, community networks, scientific data repositories, chat rooms, multi-player games, distance education environments, and so on. Over a period of about four years, a group of some fifty US and French researchers have been working together in this area. The thrust of this interdisciplinary effort has been to better understand how people establish and sustain over time a capacity for learning and doing things together in the open space of Internet? This has also been a central question for CSCW research but much of the research in this tradition has been strongly influenced by the categories and analytical frameworks used for studying bounded social groups, those that form because they share a set of physical, cultural, social, economic or other conditions. For DCP research, it's not enough to study collective practices in order to understand how they work; an event space is fashioned, transformed and thus made into an arena where collective action is possible. How is this infrastructural work done? What are the dynamics at work in making a collective? The workshop will address this type of question through position papers, group discussion and brainstorming. Extended versions of selected position papers will be put forward for publication in a special issue of the CSCW journal.

Workshop contact and electronic submissions: William Turner (William.Turner@limsi.fr)

W6: Exploring the role of Information, Information Tools, and Information Environments in Collaboration   Back to Top

Location: PDR 2

Stefanie Kethers (CSIRO ICT Centre, Australia)
Ross Wilkinson (CSIRO ICT Centre, Australia)

Web site: http://www.cmis.csiro.au/Stefanie.Kethers/CSCW04/

This workshop investigates the concept of "Common Information Spaces" (CISs), first developed by Schmidt and Bannon, as it relates to "information appliances". Information appliances are tools that locate and present complex information in a rich way, in the context of CISs. Of particular interest is how different team members engage with the same information appliance individually and collectively. Examples of information appliances include:

  • Spreadsheets and graphs of agricultural simulations used by scientists to help farmers decide on their farm management practices
  • Visual and haptic environments shared between student and teacher for training surgeons to perform specific operations

We will explore what kinds of information appliances help a group access and utilize information from a CIS in a way that supports individual and group needs. We will identify a research agenda for addressing the information aspects of collaboration, that builds a bridge between research in information retrieval and CSCW.

We invite contributions from researchers and practitioners, especially about (but not limited to) aspects of:

  • Characterization of CISs in specific settings - what information needs to be shared and how?
  • Combined modeling of individual, team and task
  • Coordination of information delivery to different members of a team
  • Use of information appliances in the context of specific team tasks
  • Examination of effectiveness of information appliances in CISs
  • Approaches to evaluating team performance when using information appliances
  • Case studies describing the evaluation of team performance when using information appliances

Workshop contact and submissions (4-6 pages):

Stefanie Kethers
CSIRO ICT Centre
Private Bag 10
Clayton South VIC 3169 Australia
Email: Stefanie.Kethers@csiro.au
Phone: +61 3 9545 8457
Fax: +61 3 9545 8080

W7: Human Factors in Advanced Collaborative Environments   Back to Top

Location: PDR 3

Erik C. Hofer (University of Michigan)
Michael E. Papka (Argonne National Laboratory and University of Chicago)

Web site: http://www.crew.umich.edu/HFACE/

Advanced Collaborative Environments are a class of collaborative tools that push the boundary of today's technology, often relying on high-bandwidth network connections and large amounts of computational power to support the exchange of audio, video, and data between multiple sites. These environments extend beyond traditional collaborative environments to enable collaborative access to data and compute intensive applications. There is a rich tradition within Computer Supported Cooperative Work (CSCW) of developing and studying collaborative systems, but other communities have also worked on developing such systems, notably the high performance and distributed computing (HPDC) community. While there has been tremendous advancement in developing an understanding of the social and technical issues that impact the use of these systems, there are still many challenges that remain.

This workshop will bring together members of the HPDC community and members of the CSCW community to build an understanding of the state-of-the art in Advanced Collaborative Environments. A major goal is to identify some of the social challenges that must be addressed to fully realize the potential of these systems and to identify ways that the two communities can work together to evolve a better understanding of the social factors and use this understanding to guide future technical development. This workshop is intended to help develop an understanding of the socio-technical issues in these environments and to build an awareness of the tools and methods available to address these issues.

Participants should prepare a 2- to 4-page position paper including brief biographical information and relevant experience. Positions may build on prior experience, but should focus on future research that can benefit both communities.

Workshop contact and electronic submissions (4-5 pages): hface-cscw@umich.edu

W8: Making Application Sharing Easy: Architectural Issues for Collaboration Transparency   Back to Top

Location: Williford A

Steven Rohall (IBM Research)
Bo Begole (Sun Microsystems Laboratories)
John Patterson (IBM Research)

Web site: http://www.research.ibm.com/appsharingworkshop

Currently, real-time collaboration is supported mainly by application-sharing systems that overly constrain the collaboration to explicit turn-taking and strict what-you-see-is-what-i-see. Although single-user applications are not written with integrated collaborative features, they can be structured to make it easier to augment them with collaborative functionality. The goal of this workshop is to identify system-level issues in the implementation of single-user applications that prevent augmenting the applications with collaborative capabilities, as well as aspects that make it easier. Topics may include distribution architectures, UI toolkit properties, programming paradigms (e.g., aspect-oriented and object-oriented programming), design patterns (e.g., observer/observable), interception points (state-change notification, screen buffer, input events, etc.), accessing external system resources, latency, data consistency, application heterogeneity, and other issues and approaches raised by attendees' position papers.

The workshop has three subgoals:

  • Identifying architectural issues associated with collaboration-transparent application sharing,
  • Presenting potential solutions embodied in research systems, and
  • Outlining aspects of application architectures that more readily support collaboration transparency.

An overarching goal is to foster a research and development community to bring more advanced real-time collaborative capabilities to end users. We expect to make the results of the workshop available to non-attendees through multiple venues.

We invite researchers and product developers/architects with divergent perspectives that advance the primary goal to submit position papers (max 4 pages, fewer is fine--please see the workshop web site for complete details).

Workshop contacts and electronic submissions: appshare@us.ibm.com

W9: Enhancing Collaborative Environments on the Basis of Trust   Back to Top

Workshop 9 has been withdrawn.

W10: Representations of Digital Identity   Back to Top

Location: Williford C

danah boyd (University of California, Berkeley)
Michele Chang (Intel Corporation)
Elizabeth Goodman (confectious design)

Web site: http://sims.berkeley.edu/~dmb/cscw2004-identity/

The human body operates as a rich site for information. As we pass through the world, we give off information about cultural identity (ethnicity, sex, age, etc), social class, individual personality (through dress or physical alterations) and psychological state (through movement and tone of voice). These cues help others determine the appropriate modes of interaction with us. In computer-mediated communication (CMC), the performance of identity occurs not through direct experience of the body but within the constraints of digital representations constructed by interactive systems.

This workshop will address the many ways by which online presentations of self have been - and could be - constructed. In the absence of the body as a source of accountability and social legibility, individuals project a sense of self through multiple layers of mediation, including email addresses, graphic avatars, "friend lists," and results from search engines. How can we use the body in a mediated world? Or alternately, how can we promote rich modes of interaction that do not rely on the illusion of physical presence?

Moving from current practices to future scenarios, the workshop will use a design exercise to produce a conceptual framework promoting accountability, expression, and trust in online interactions. We invite contributions from researchers exploring social aspects of CMC, including, but not limited to: blogging, gaming, online dating, mobile and ubiquitous social devices. Furthermore, researchers interested in reputation, trust, privacy and vulnerability; social networks, identity, persistent conversations, and context are encouraged to apply. Acceptable submission formats include: Word, PDF, HTML, Flash, Quicktime, etc. Contact organizers if you are concerned about the submission format.

Workshop contacts and electronic submissions: danah boyd, Michele Chang, Elizabeth Goodman (michele.f.chang@intel.com)

W11: Methodologies for Evaluating Collaboration Behaviour in Co-Located Environments   Back to Top

Location: Boulevard B

Kori Inkpen (Dalhousie University)
Regan Mandryk (Simon Fraser University)
Joan Morris DiMicco (MIT Media Lab)
Stacey Scott (University of Calgary)

Web site: http://www.edgelab.ca/CSCW/Workshop2004

Many CSCW researchers and practitioners are exploring various technological solutions for augmenting co-located collaboration. These solutions include single-display groupware applications designed for traditional desktop computers; mobile applications to support meeting activities using laptops and handheld computers; and large-format displays such as digital tabletops and walls. Yet despite recent advances in the development and use of technology for face-to-face collaboration, there is still a limited understanding of how such technology impacts and is impacted by our collaborative interactions. Evaluation of collaborative technology frequently focuses on the outcome of the collaborative task, using this as a metric of collaborative success, however, understanding the collaborative process itself and the interplay between the technology and its users is equally important.

This workshop will investigate appropriate methodologies for effectively evaluating co-located collaboration, particularly in terms of the impact technology has on team interaction. Currently, this approach is challenging given the lack of established methodological guidelines. Specifically, in exploring appropriate evaluation methodologies, the workshop will focus on four themes:

  1. Impact of technology on group interactions
  2. Impact of technology on social dynamics
  3. Impact of individual personalities and interpersonal dynamics
  4. Choice of appropriate tasks

We invite contributions from researchers and students examining the area of co-located collaboration. Individuals with exposure to evaluating such technologies are especially encouraged to share in our investigative workshop. Please refer to the workshop webpage for more details on submitting position papers. The workshop format will include a time for brief introductions, and then will focus on group brainstorming sessions and small-group breakout sessions.

Workshop contact and electronic submission: cscw04_workshop@edgelab.ca


Last updated: November 5, 2004