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Conference Program
Workshops
Laura Dabbish, Roel Vertegaal, Chairs
Saturday Workshops (November 8th, 2008)
Sunday Workshops (November 9th, 2008)
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Mary P. Czerwinski, Microsoft Research
Oscar E. Murillo, Microsoft
This two day workshop will explore using ethnographic techniques to design rich, end-user experiences for the mobile phone for end-user communities who until now may have been underserved by current mobile social software applications. The goal is to give participants a chance to shadow targeted personas for a half-day, after which they will use their observations as a team to jointly design a useful mobile social software application. The design of a mobile hardware device could also be a design endpoint. The personas will be drawn from a short list that the authors have deemed relevant for the next 2-5 year timeframe and will be recruited by the authors in advance via Microsoft's usability recruiting team. End result of the workshop should be a series of ethnographically informed mobile social software design ideas that are relevant to trends we feel will be important in the next 2-5 year timeframe. Designs will then be captured on a poster and/or used to seed a follow-up journal or magazine article.
To participate, send a two to four page position paper describing ongoing work, recent results, or opinions and approaches to the problem. Twelve papers will be selected.
Workshop contact and electronic submission: oscarmu@microsoft.com
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Jacob Biehl, FX Palo Alto Laboratory, Inc.
Gene Golovchinsky, FX Palo Alto Laboratory, Inc.
Kent Lyons, Intel Corp.
Website: http://workshops.fxpal.com/cscw2008/
It is increasingly common to find Multiple Display Environments (MDEs) in a variety of settings, including the workplace, the classroom, and perhaps soon, the home. While some technical challenges exist even in single-user MDEs, collaborative use of MDEs offers a rich set of opportunities for research and development. In this workshop, we will bring together experts in designing, developing, building and evaluating MDEs to improve our collective understanding of design guidelines, relevant real-world activities, evaluation methods and metrics, and opportunities for remote as well as collocated collaboration. We intend to create not only a broader understanding of this growing field, but also to foster a community of researchers interested in bringing these environments from the laboratory to the real world.
Workshop themes
In this workshop, we intended to explore the following research themes:
- Elicitation and process of distilling design guidelines for MDE systems and interfaces.
- Investigation and classification of activities suited for MDEs.
- Exploration and assessment of how existing groupware theories apply to collaboration in MDEs.
- Evaluation techniques and metrics for assessing effectiveness of prototype MDE systems and interfaces.
- Exploration of MDE use beyond strictly collocated collaboration.
To participate, please submit a two to four page position paper describing ongoing work, recent results, or opinions and approaches related to the research themes listed above. Papers will be peer-reviewed, and the authors will have an opportunity to revise their submissions.
Please see our web site at http://workshops.fxpal.com/cscw2008/ for more details, or to submit a position paper.
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Joerg Beringer, SAP Labs, Palo Alto
Rob Moore, SAP Labs, Palo Alto
Gerhard Fischer, University of Colorado, Boulder
Andrew Gorman, University of Colorado, Boulder
Website: http://swiki.cs.colorado.edu/CSCW2008-Web20
This workshop will bring together researchers and practitioners who are exploring issues related to designing and implementing collaborative solutions for the enterprise. It will explore the opportunities of Web 2.0 technologies to leverage the collective intelligence and social creativity of the enterprise and the appropriateness to support best practices of work groups and individuals.The popularity of Web 2.0 has changed employees' expectation. The new generation of knowledge workers is accustomed to on-line participation and social networking. This generates expectations on IT to deploy solutions like Wiki's, enterprise search, and on-line communities for internal collaboration. But to what extend can Web 2.0 collaboration services and community models transfer from a mass public context to an enterprise context? The success of on-line workplace communities is determined not only by the initial functionality of software artifacts, but in fundamental ways by the active participation of employees and the formation of social networks.
Participation. Participants should have research or industry experience in one or several research areas including: professional-oriented design, user-centered design, participatory design, meta-design, social networking and creativity and innovation in the workplace. We will seek a diverse selection that is multi-disciplinary (including members of CSCW, CHI, CSCL, DIS, and others), multi-sector (including industry and academia), and multi-national.
Participant should submit a position paper to describe their research experience. Workshop organizers will review position papers for relevance and appropriateness. Position paper should be 2-4 pages in standard CSCW format, and be submitted by sending a PDF file to: cscw2008-web2.0@l3d.cs.colorado.edu
Requirement for Registration. At least one author of accepted position papers needs to register for the workshop and for one day of the conference itself.
Timetable
- August 20, 2008: Expression of Interest
- September 30, 2008: Workshop Abstracts due
- October 10, 2008: Notification of Acceptance
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Charlotte P. Lee, University of California, Irvine
Matthew Bietz, University of California, Irvine
David Ribes, University of Michigan
Website: http://www.ics.uci.edu/~cplee/ScienceCI.html
Recent years have seen the rise of new forms of large-scale distributed scientific enterprises supported primarily through advanced information infrastructures. These advanced infrastructures are called "cyberinfrastructure," although terms such as grid computing, collaboratories, and eScience are also commonly used. Computer Supported Cooperative Work and Cyberinfrastructure intersect in their aims to support collaboration within heterogeneous groups and across physical distribution. Furthermore the development of CI - or large-scale informational resources - is itself a form of collaborative work worthy of CSCW research.
Cyberinfrastructure development is thought of as requiring interdisciplinary collaboration: particularly between technologists and domain scientists (e.g. physicists, hydrologists, biologists, etc.), but CI is also often meant to stimulate a new scientific discipline entirely. The interdisciplinarity and novelty of the science itself creates a challenge for designers of cyberinfrastructure, namely, figuring out who will be using the system and for what. Development projects typically include expert domain scientists who both advise and serve as alpha users. Project participants have concerns about i) aligning the end-goals of the diverse experts who participate in CI development; ii) designing tools that will support actual scientific research rather than utopian technologies that sit unused on shelves; and ii) motivating the sustained contributions of participants.
The workshop will address four related themes:
- Designing for Emerging Groups
- Designing for the Long-Term
- Designing for Interoperability
- The Role of CSCW Practitioners in CI Research and Development
This workshop is intended for those who are involved currently in efforts to research and develop cyberinfrastructure to support science, however individuals with a strong interest in getting involved in this area are welcome space permitting.
Titmetable
- September 19, Position Paper Submissions Due
- October 3, Notification of Acceptance
Workshop contact and electronic submissions: mbietz@uci.edu
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Steve Sawyer, Syracuse University
Rudi Schmiede, Technical University Darmstadt
JP Allen, University of San Francisco
Website: http://jpedia.org/ifipwg91/node/13
We seek papers for this workshop which explore -- empirically, theoretically or through design approaches the range of issues that arise from the presence, uses and effects of computers in the conduct, structure and outcomes of work. We are particularly interested in papers that focus on new forms of qualified or professional work -- that work which is often called "knowledge work." We are also interested in papers theorizing on or developing empirical insights into areas of design; technical, scientific and medical collaboration, and distributed forms of participation.
Given the resurgence of interest in work - due in part to large-scale changes in the ways in which work is being located, arranged, and supported - we are particularly keen to see papers that suggest novel strands of scholarship, new topics, explore new technological arrangements relative to their impacts on work, or explore the mutually-constituted nature of working and computing. Papers that would benefit from feedback in an informal and discussion-oriented format are particularly interesting for this type of workshop.
Important Dates
- September 2, 2008 - Submit up to 500 word abstract by email to Steve Sawyer (ssawyer@syr.edu)
- September 21, 2008 - Notifications to authors.
- November 8, 2008 - Workshop is 9:00am-5:00pm, followed by an optional dinner.
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Shaowen Bardzell, Indiana University
Steven L. Rohall, IBM TJ Watson Research
Wendy Ark, IBM Almaden Research
Jeffrey Bardzell, Indiana University
Melissa Cefkin, IBM Almaden Research
Li-Te Cheng, IBM TJ Watson Research
Jonathan Kaplan, Sun Microsystems Laboratories
Bonnie Nardi, University of California, Irvine
Nicole Yankelovich, Sun Microsystems Laboratories
Website: http://hcid.informatics.indiana.edu/cscw08/index.html
Following the recent and explosive success of virtual worlds such as World of Warcraft and Second Life, and the rising wave of research about virtual worlds, major efforts are underway in both the public and private sectors to develop collaborative systems built on them. As virtual worlds continue their transition from "mere entertainment" to next generation collaborative technology, the time is ripe for interaction designers and CSCW researchers to take stock, both of the virtual worlds and their users themselves, as well as on the growing body of virtual world research and the challenges and opportunities it faces. This workshop brings together an interdisciplinary group of virtual world researchers and interaction designers from industry and academia as well as decision makers from businesses who are evaluating the use of virtual worlds; we will discuss the state of the art of the virtual world research agenda as these worlds continue their transition to mainstream workplace technology.
Important Dates:
- September 19, 2008: Position Paper Submissions Due
- October 03, 2008: Notification of Acceptance
- November 09, 2008: Workshop
Workshop contact and electronic submissions: Shaowen Bardzell (selu [at]indiana.edu)
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Scott Carter, FX Palo Alto Laboratory
Maribeth Back, FX Palo Alto Laboratory
Saadi Lahlou, EDF R&D and CNRS-EHESS
Kazunori Horikiri, Fuji Xerox Co., Ltd.
Masatomi Inagaki, Fuji Xerox Co., Ltd.
Gerald Morrison, SMART Technologies
Website: http://www.fxpal.com/cscw2008/
In this workshop we will explore how the experience of smart conference rooms can be broadened to include different contexts and media such as context-aware mobile systems, personal and professional videoconferencing, virtual worlds, and social software. How should the technologies behind conference room systems reflect the rapidly changing expectations around personal devices and social online spaces like Facebook, Twitter, and Second Life? What kinds of systems are needed to support meetings in technologically complex environments? How can a mashup of conference room spaces and technologies account for differing social and cultural practices around meetings? What requirements are imposed by security and privacy issues in public and semi-public spaces?
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Joan DiMicco, IBM Research
Werner Geyer, IBM Research
David Millen, IBM Research
Jonathan Grudin, Microsoft Research
Website: http://research.ihost.com/cscw08-socialnetworkinginorgs/
Social networking websites, such as Facebook and LinkedIn, are heavily used by students to maintain friendships and by professionals to maintain contacts with others such as potential customers and recruits. Technologies such as email, IM, and weblogs were initially adopted by students and consumers for personal use and then moved into enterprises, having a significant impact on business environments. Social networking technologies seem to be following suit, perhaps more rapidly, but we are just beginning to explore how these applications are being used inside enterprises and large organizations. To what extent are they used to maintain or establish external ties to family, friends, and professional colleagues? To what extent are they being used to meet internal team or organizational goals? How are organizations responding? This workshop will bring together those with a research or applied industry interest in social networking in organizational or enterprise settings.
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Thomas Finholt, University of Michigan
James Herbsleb, Carnegie Mellon University
Gary Olson, University of California, Irvine
Judy Olson, University of California, Irvine
Anita Sarma, Carnegie Mellon University
Bhargav Sriprakash, University of Michigan
Gina Venolia, Microsoft Research
Patrick Wagstrom, Carnegie Mellon University
Website: http://conway.isri.cmu.edu/~jdh/VRC-2008
Geographically distributed teams and virtual organizations are commonplace today. However, coordination in such settings is problematic, especially for tasks that involve closely-coupled work. Despite extensive research in coordination in distributed teams, the common wisdom is that highly interdependent tasks benefit greatly from collocation. However, collocation may be impractical in corporations or open production systems (e.g., open-source software, Wikipedia). Evidence suggests that radical collocation, i.e. an open-plan team room, can further aid collaboration. We lack a detailed understanding of fine-grained task dependencies that occur in closely coupled work and the mechanisms by which radical collocation can moderate those effects. Consequently, there exist no alternatives to collocation to avoid coordination breakdowns when tasks are tightly linked. This workshop seeks to understand the barriers and solutions for closely-coupled work by fully- and partially-distributed teams and to chart solutions motivated by studies of collocation and radical collocation.
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John Wilson, University of Nottingham
Harshada Patel, University of Nottingham
Michael Pettitt, University of Nottingham
Advanced technical visions of supporting collaborative work are now becoming plausible commercial solutions. However, their success relies on applying human factors techniques to ensure that systems meet actual user needs, support real collaboration, and can demonstrate measurable benefits. This workshop addresses the current status of human factors research in CSCW. We will draw on the organisers' experiences of the European Commission project CoSpaces (FP6-IST-5-034245) to discuss the various challenges facing human factors professionals in software development.
Three main topics will be considered:
- Collaboration models - development of a descriptive collaboration model; how models could guide the development of CSCW tools
- User requirements elicitation - challenges and techniques appropriate for CSCW
- Evaluation - methodological and logistical challenges; model and framework driven approaches; usefulness of results.
This workshop will interest human factors specialists, organisational and social psychologists, those interested in collaboration modelling, and anyone with experience of evaluating CSCW applications.
Participation requirements
Attendance will be limited to between 10 and 15 places, selected according to submission of position papers covering interesting research in the areas described above. Position papers should be no more than four pages and conform to the CSCW conference format. Abstracts should be submitted by 12th September 2008 to Michael Pettitt (michael.pettitt@nottingham.ac.uk); successful participants will be informed by 26th September 2008. Participants will be required to give a short presentation (max. 15 minutes), with the remainder of the session involving discussion, brainstorming and small-group break-out sessions.
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Carman Neustaedter, Kodak Research Labs
A.J. Brush, Microsoft Research
David W. McDonald, University of Washington
Website: http://carmster.com/families
The field of CSCW has gradually evolved and broadened its focus to include a variety of new contexts and groups beyond those in the workplace. One active area of research is the design of technology to support families. Families present designers with collaborative configurations distinctly different from those in the work place. These configurations are widespread and encompass many different contexts, including different application spaces, family arrangements, user goals, etc. The challenge with this is that there tends to be little common ground in which researchers and designers of technologies for families can understand how various studies and applications compare methodologically and in context. The goal of this one-day workshop will be to bring together people in the CSCW community focusing on designing for families and synthesize the various methodological tools that people have used in their research and identify challenges with these methods and potential solutions.
Paper Submission Requirements:
Those interested in participating should submit a 2-4 page position paper in CSCW format to the workshop organizers by Thursday, September 25, 2008, 5pm Pacific Time. Authors should identify the context of their own research (e.g., application space, family arrangement, etc), the methodological tools they have used, and the challenges and successes with these tools. We also ask that authors include short biographies for each of the position paper's authors. We expect that typically only one author for each paper will participate in the workshop. Submissions will be evaluated based on their relevance to the topic area of the workshop, originality, and their ability to bring a unique perspective to the discussions in the workshop. We also seek to include participants from a variety of backgrounds (e.g., designers, ethnographers, computer scientists, etc).
More information can be found at http://carmster.com/families
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M. Cameron Jones, Yahoo! Research
Elizabeth F. Churchill, Yahoo! Research
Michael B. Twidale, University of Illinois at Urbana-Champaign
Website: http://mashworks.net/
The goal of this workshop is to bring together researchers in CSCW interested in discussing the human-centered, collaborative and creative aspects of web 2.0 and the current internet-based experience of creative social coding - mashups, the programmable web, remix culture, game modding, and copy-paste, and social programming. We invite researchers to ask: how are people sharing programming, tailoring, and modding knowledge on the internet and what are useful models of collaborative and social creativity?
Some relevant topics and themes include:
- sharing, reusing, remixing, and recycling of electronic materials;
- web mashups, mashup creation, and mashup use;
- end-user customization and tailoring;
- collaborative debugging and problem-solving;
- loose collaboration;
- hackers, hacking culture, and the bazaar;
- notions of sharability and learnability;
Additionally, we also wish to revisit many theories and theoretical constructs which have long served CSCW, and evaluate them in light of contemporary and emerging practices on the web, including: "community" as both an interpretive lens and a unit of analysis; distributed cognition; activity theory; and social network analysis. How these theories relate to the daily practices of creative life online is not clear, especially what they may (or may not) tell us about issues of personal and group expression, passion, motivation, intention, and deep engagement.
Workshop contact and electronic submissions: M. Cameron Jones, mcjones@yahoo-inc.com
Submission Details:
Participants should submit research reports or researcher position statements, up to four pages in length, by email to mcjones@yahoo-inc.com no later than, September 19, 2008. Submissions should be formatted in standard ACM SIG-CHI long paper format and submitted in either Adobe PDF (.pdf) or Microsoft Word document format (.doc, or .docx).
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Haifeng Shen, Nanyang Technological University
David Chen, Griffith University
Clarence (Skip) Ellis, University of Colorado
Ning Gu, Fudan University, Shanghai
Claudia Ignat, INRIA Nancy-Grand Est
Du Li, Nokia Research Center, Palo Alto
Pascal Molli, Nancy-University
Moira Norrie, ETH Zurich
Gérald Oster, Nancy-University
Chengzheng Sun, Nanyang Technological University
Website: http:// www.ntu.edu.sg/home/ashfshen/iwces10/
Collaborative editing is a classic topic in CSCW. Collaborative editing systems have often been used by many researchers as research vehicles to investigate key issues in a wide range of collaborative applications since the early days of CSCW. Most of the research issues explored in collaborative editing systems are also present in other collaborative systems. This workshop aims to bring together researchers and practitioners who are particularly interested in collaborative editing systems. This year is the tenth anniversary of the workshop. This year's workshop will focus on novel collaborative editing applications, application-inspired collaborative editing technology research, and social impacts of collaborative editing applications. We also welcome contributions about other issues in collaborative editing systems, such as algorithms, Web applications, and usability study.
Workshop contact and electronic submissions: ashfshen@ntu.edu.sg
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