Important issues in hypertext documentation usability

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Important issues in hypertext documentation usability

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ACM Special Interest Group for Design of Communication archive
Proceedings of the 9th annual international conference on Systems documentation table of contents

Chicago, Illinois, United States

Pages: 59 - 66

Year of Publication: 1991

ISBN:0-89791-452-X

Authors

Florence M. Fillion	Department of Computer Science, Texas A&M University, College Station, Texas
Craig D. B. Boyle	Department of Computer Science, Texas A&M University, College Station, Texas

Sponsor

SIGDOC: ACM Special Interest Group for Design of Communications

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 4, Downloads (12 Months): 22, Citation Count: 5

Additional Information:

references cited by index terms collaborative colleagues peer to peer

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Jeff Conklin, Hypertext: an introduction and survey, Computer, v.20 n.9, p.17-41, Sept. 1987 [doi>10.1109/MC.1987.1663693]
	2	G. Marchionini, Making the transition from print to electronic encyclopaedias: adapation of mental models, International Journal of Man-Machine Studies, v.30 n.6, p.591-618, June 1989
	3	Ratliff, K. Master of Computer Science Project, Dept. of Computer Science, Texas A&M University, College Station, Texas 77843-3112, USA.
	4	Mark Bernstein, The bookmark and the compass: orientation tools for hypertext users, ACM SIGOIS Bulletin, v.9 n.4, p.34-45, Oct. 1988 [doi>10.1145/51640.51645]
	5	Mary Jane Northrop, The role of indexing in technical communication, Proceedings of the 8th annual international conference on Systems documentation, p.37-40, October 31-November 02, 1990, Little Rock, Arkansas, United States
	6	Frank,G. Halasz, Reflections on NoteCards: seven issues for the next generation of hypermedia systems, Communications of the ACM, v.31 n.7, p.836-852, July 1988 [doi>10.1145/48511.48514]
	7	Cummings, S., Keiser, K., McClintock, M. and Schindler L. "Through the lens of Hypertext", Proc. of the S9th International Technical Communication Conference, (May 1989), pp. RT169.
	8	Rubens, P. and Krull, R., "Application of Research on Document Design to Online Displays." Technical Communication vol. 32, no.4 1985.
	9	Terry Mayes , Mike Kibby , Tony Anderson, Learning about learning from hypertext, Designing hypermedia for learning, Springer-Verlag, London, 1990
	10	Kenneth Utting , Nicole Yankelovich, Context and orientation in hypermedia networks, ACM Transactions on Information Systems (TOIS), v.7 n.1, p.58-84, Jan. 1989 [doi>10.1145/64789.64992]
	11	R. John Brockmann, Writing better computer user documentation: from paper to hypertext (version 2.0), John Wiley & Sons, Inc., New York, NY, 1990
	12	Nielsen, J. and Lyngbaek, U. "Two filed studies of HyIx~rmedia usability", Proc. Hypertext 2 Conf., York, UK, (June 1989), pp. 29-30.
	13	McKnight, C, Dillon, A. and Richardson, J. "A comparison of linear and hypertext formats in information retrieval". Proc. Hypertext 2 Conf., York, UK, (June 1989), pp. 29-30.
	14	Foss, C. :"Effective Browsing in Hypertext Systems." RIAO'88 Conference Proceedings, (Cambridge, Mass., March 1988), MIT Cambridge, Mass., 1988, pp. 82-98.
	15	Gary Marchionini , Ben Shneiderman, Finding Facts vs. Browsing Knowledge in Hypertext Systems, Computer, v.21 n.1, p.70-80, January 1988 [doi>10.1109/2.222119 ]
	16	Rubens, P. "Reading and Employing Technical Information in HyIx~rtext", Technical Communication, (First Quarter 1991), pp. 36-40.
	17	Deborah M. Edwards , Lynda Hardman, Lost in hyperspace: cognitive mapping and navigation in a hypertext environment, Hypertext: theory into practice, Intellect Books, Exeter, UK, 1999
	18	P. J. Brown, Interactive documentation, Software—Practice & Experience, v.16 n.3, p.292-299, March 1986
	19	Comstock, E. and Clemens E. "Perceptions of computer manuals: A view from the field", Proc. Human Factors Society, 31th Annual Meeting, (1987).
	20	William Horton, Designing and writing online documentation: help files to hypertext, John Wiley & Sons, Inc., New York, NY, 1990
	21	Frost, T. "Documentation is Documentation - Or is it? A writer looks at Online Documentation", 37th International Technical Communication Conference, (May 1990), pp. RT84-RT87.
	22	H. Van Dyke Parunak, Hypermedia topologies and user navigation, Proceedings of the second annual ACM conference on Hypertext, p.43-50, November 1989, Pittsburgh, Pennsylvania, United States [doi>10.1145/74224.74228]
	23	Canter, D., Rivers, R. and S torrs, G. "Characterizing user navigation through complex data structures", Behavior and Information Technology, (1985), vol. 4, NO. 2, pp 93-102.

CITED BY 5

	Rebecca C. Hall, The use of icons to aid user orientation in Windows help files, Proceedings of the 10th annual international conference on Systems documentation, p.259-264, October 13-16, 1992, Ottawa, Ontario, Canada
	Joonah Park , Jinwoo Kim, Effects of contextual navigation aids on browsing diverse Web systems, Proceedings of the SIGCHI conference on Human factors in computing systems, p.257-264, April 01-06, 2000, The Hague, The Netherlands
	Thomas Vestdam, Documentation threads - presentation of fragmented documentation, Nordic Journal of Computing, v.7 n.2, p.106-125, Summer 2000
	Glenn J. Broadhead, Using HTML frames for institutional websites, Proceedings of the 16th annual international conference on Computer documentation, p.278-285, September 24-26, 1998, Quebec, Quebec, Canada
	Scott R. Tilley , Michael J. Whitney , Hausi A. Müller , Margaret-Anne D. Storey, Personalized information structures, Proceedings of the 11th annual international conference on Systems documentation, p.325-337, October 05-08, 1993, Waterloo, Ontario, Canada

INDEX TERMS

Primary Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.1 Multimedia Information Systems
Subjects: Hypertext navigation and maps**

Additional Classification:
H. Information Systems
H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)
H.5.2 User Interfaces (D.2.2, H.1.2, I.3.6)
Subjects: Training, help, and documentation

General Terms:
Documentation, Human Factors

Collaborative Colleagues:

Florence M. Fillion: colleagues

Craig D. B. Boyle: colleagues

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