Adapting a full-text information retrieval system to the computer troubleshooting domain

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Adapting a full-text information retrieval system to the computer troubleshooting domain

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Annual ACM Conference on Research and Development in Information Retrieval archive
Proceedings of the 17th annual international ACM SIGIR conference on Research and development in information retrieval table of contents

Dublin, Ireland

Pages: 349 - 358

Year of Publication: 1994

ISBN:0-387-19889-X

Author

Peter G. Anick

Digital Equipment Corp., Marlboro, MA and Brandeis Univ., Waltham, MA

Sponsors

AICA : Assoc Italianai de Calcolo Automatico
BCS-IRSG : BCS/Information Retrieval Specialist Group
SIGIR: ACM Special Interest Group on Information Retrieval
Dublin City University : Dublin City University
Irish Comp Soc : Irish Computer Society
BCS-IRSB : BCS-IRSB

Publisher

Springer-Verlag New York, Inc. New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 3, Downloads (12 Months): 20, Citation Count: 4

Additional Information:

references cited by index terms collaborative colleagues peer to peer

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Gerard Salton, Another look at automatic text-retrieval systems, Communications of the ACM, v.29 n.7, p.648-656, July 1986 [doi>10.1145/6138.6149]
	2	Karen Sparck Jones, Notes and references on early automatic classification work, ACM SIGIR Forum, v.25 n.1, p.10-17, Spring 1991 [doi>10.1145/122642.122644]
	3	Salton G, Buckley C. Improving retrieval performance by relevance feedback. J. of the ASIS 1990; 41(4): 288-297.
	4	Donna Harman, Relevance feedback revisited, Proceedings of the 15th annual international ACM SIGIR conference on Research and development in information retrieval, p.1-10, June 21-24, 1992, Copenhagen, Denmark [doi>10.1145/133160.133167]
	5	James P. Callan , W. Bruce Croft, An evaluation of query processing strategies using the TIPSTER collection, Proceedings of the 16th annual international ACM SIGIR conference on Research and development in information retrieval, p.347-355, June 27-July 01, 1993, Pittsburgh, Pennsylvania, United States [doi>10.1145/160688.160761]
	6	Y. S. Maarek , F. Z. Smadja, Full text indexing based on lexical relations an application: software libraries, Proceedings of the 12th annual international ACM SIGIR conference on Research and development in information retrieval, p.198-206, June 25-28, 1989, Cambridge, Massachusetts, United States
	7	Weinberg M. Adapting information retrieval techniques for customer support and service. Proceedings of IEEE CAIA-92 Workshop on AI for Customer Service and Support, 1992, pp. 199-207.
	8	Broglio J, Callan j. P, Chmaj J, Croft W. B, Derosa M. Information retrieval for customer support. AAM- 93 Workshop working notes for AI in Service and Support: Bridging the Gap between Research and Application, 1993, pp. 17-23.
	9	Peter G. Anick, Integrating Natural Language Processing and Information Retrieval in a Troubleshooting Help Desk, IEEE Expert: Intelligent Systems and Their Applications, v.8 n.6, p.9-17, December 1993 [doi>10.1109/64.248348 ]
	10	Kenneth Ward Church, A stochastic parts program and noun phrase parser for unrestricted text, Proceedings of the second conference on Applied natural language processing, February 09-12, 1988, Austin, Texas [doi>10.3115/974235.974260]
	11	James Pustejovsky , Peter Anick , Sabine Bergler, Lexical semantic techniques for corpus analysis, Computational Linguistics, v.19 n.2, June 1993
	12	Frank Smadja, Retrieving collocations from text: Xtract, Computational Linguistics, v.19 n.1, March 1993
	13	Debili F, Fluhr C, Radasoa P. About reformulation in full-text IRS. Proceedings of RIAO'88, pp. 343- 359.
	14	Chmaj J. personal communication, 1993.
	15	Stanfill C. personal communication, 1993.
	16	U. Güntzer , G. Jüttner , G. Seegmüller , F. Sarre, Automatic thesaurus construction by machine learning from retrieval sessions, Information Processing and Management: an International Journal, v.25 n.3, p.265-273, May 1989 [doi>10.1016/0306-4573(89)90044-7 ]
	17	P. G. Anick , J. D. Brennan , R. A. Flynn , D. R. Hanssen , B. Alvey , J. M. Robbins, A direct manipulation interface for boolean information retrieval via natural language query, Proceedings of the 13th annual international ACM SIGIR conference on Research and development in information retrieval, p.135-150, September 05-07, 1990, Brussels, Belgium [doi>10.1145/96749.98015]
	18	Peter Anick , Suzanne Artemieff, A high-level morphological description language exploiting inflectional paradigms, Proceedings of the 14th conference on Computational linguistics, August 23-28, 1992, Nantes, France [doi>10.3115/992066.992080]

CITED BY 4

	Chris McMahon , Rose Crossland , Alistair Lowe , Tulan Shah , Jon Sims Williams , Steve Culley, No zero match browsing of hierarchically categorized information entities, Artificial Intelligence for Engineering Design, Analysis and Manufacturing, v.16 n.3, p.243-257, June 2002
	Krishna Bharat , Monika R. Henzinger, Improved algorithms for topic distillation in a hyperlinked environment, Proceedings of the 21st annual international ACM SIGIR conference on Research and development in information retrieval, p.104-111, August 24-28, 1998, Melbourne, Australia
	Jaroslaw Baliński , Czeslaw Daniłowicz, Re-ranking method based on inter-document distances, Information Processing and Management: an International Journal, v.41 n.4, p.759-775, July 2005
	Peter G. Anick , Shivakumar Vaithyanathan, Exploiting clustering and phrases for context-based information retrieval, ACM SIGIR Forum, v.31 n.SI, p.314-323

INDEX TERMS

Primary Classification:
H. Information Systems
H.3 INFORMATION STORAGE AND RETRIEVAL
H.3.3 Information Search and Retrieval
Subjects: Query formulation

Additional Classification:
H. Information Systems
H.2 DATABASE MANAGEMENT
H.2.7 Database Administration
Subjects: Logging and recovery
H.3 INFORMATION STORAGE AND RETRIEVAL
H.3.1 Content Analysis and Indexing
Subjects: Indexing methods; Thesauruses

General Terms:
Algorithms, Languages

Collaborative Colleagues:

Peter G. Anick: colleagues

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