management

This paper describes the concept of Time-Machine Computing (TMC), a time-centric approach to organizing information on computers. A system based on Time-Machine Computing allows a user to visit the past and the future states of computers. When a user needs to refer to a document that he/she was working on at some other time, he/she can travel in the time dimension and the system restores the computer state at that time. Since the user's activities on the system are automatically archived, the user's daily workspace is seamlessly integrated into the information archive. The combination of spatial information management of the desktop metaphor and time traveling allows a user to organize and archive information without being bothered by folder hierarchies or the file classification problems that are common in today's desktop environments. TMC also provides a mechanism for linking multiple applications and external information sources by exchanging time information. This paper describes the key features of TMC, a time-machine desktop environment called “TimeScape,” and several time-oriented application integration examples.

Most document or information management systems rely on hierarchies to organise documents (e.g. files, email messages or web bookmarks). However, the rigid structures of hierarchical schemes do not mesh well with the more fluid nature of everyday document practices. This paper describes Presto, a prototype system that allows users to organise their documents entirely in terms of the properties those documents hold for users. Properties provide a uniform mechanism for managing, coding, searching, retrieving and interacting with documents. We concentrate in particular on the challenges that property-based approaches present and the architecture we have developed to tackle them.

We describe a view-management component for interactive 3D user interfaces. By view management, we mean maintaining visual constraints on the projections of objects on the view plane, such as locating related objects near each other, or preventing objects from occluding each other. Our view-management component accomplishes this by modifying selected object properties, including position, size, and transparency, which are tagged to indicate their constraints. For example, some objects may have geometric properties that are determined entirely by a physical simulation and which cannot be modified, while other objects may be annotations whose position and size are flexible.We introduce algorithms that use upright rectangular extents to represent on the view plane a dynamic and efficient approximation of the occupied space containing the projections of visible portions of 3D objects, as well as the unoccupied space in which objects can be placed to avoid occlusion. Layout decisions from previous frames are taken into account to reduce visual discontinuities. We present augmented reality and virtual reality examples to which we have applied our approach, including a dynamically labeled and annotated environment.

Employee directories play a valuable role in helping people find others to collaborate with, solve a problem, or provide needed expertise. Serving this role successfully requires accurate and up-to-date user profiles, yet few users take the time to maintain them. In this paper, we present a system that enables users to tag other users with key words that are displayed on their profiles. We discuss how people-tagging is a form of social bookmarking that enables people to organize their contacts into groups, annotate them with terms supporting future recall, and search for people by topic area. In addition, we show that people-tagging has a valuable side benefit: it enables the community to collectively maintain each others' interest and expertise profiles. Our user studies suggest that people tag other people as a form of contact management and that the tags they have been given are accurate descriptions of their interests and expertise. Moreover, none of the people interviewed reported offensive or inappropriate tags. Based on our results, we believe that peopletagging will become an important tool for relationship management in an organization.

We describe a system, implemented as a browser extension, that enables users to quickly and easily collect, view, and share personal Web content. Our system employs a novel interaction model, which allows a user to specify webpage extraction patterns by interactively selecting webpage elements and applying these patterns to automatically collect similar content. Further, we present a technique for creating visual summaries of the collected information by combining user labeling with predefined layout templates. These summaries are interactive in nature: depending on the behaviors encoded in their templates, they may respond to mouse events, in addition to providing a visual summary. Finally, the summaries can be saved or sent to others to continue the research at another place or time. Informal evaluation shows that our approach works well for popular websites, and that users can quickly learn this interaction model for collecting content from the Web.

Many tasks require users to extract information from diverse sources, to edit or process this information locally, and to explore how the end results are affected by changes in the information or in its processing. We present the RecipeSheet, a general-purpose tool for assisting users in such tasks. The RecipeSheet lets users create information processors, called recipes, which may take input in a variety of forms such as text, Web pages, or XML, and produce results in a similar variety of forms. The processing carried out by a recipe may be specified using a macro or query language, of which we currently support Rexx, Smalltalk and XQuery, or by capturing the behaviour of a Web application or Web service. In the RecipeSheet's spreadsheet-inspired user interface, information appears in cells, with inter-cell dependencies defined by recipes rather than formulas. Users can also intervene manually to control which information flows through the dependency connections. Through a series of examples we illustrate how tasks that would be challenging in existing environments are supported by the RecipeSheet.

Webmail clients provide millions of end users with convenient and ubiquitous access to electronic mail - the most successful collaboration tool ever. Web email clients are also the platform of choice for recent innovations on electronic mail and for integration of related information services into email. In the enterprise, however, webmail applications have been relegated to being a supplemental tool for mail access from home or while on the road. In this paper, we draw on recent research in the area of electronic mail to understand usage models and performance requirements for enterprise email applications. We then present an innovative architecture for a webmail client. By leveraging recent advances in web browser technology, we show that webmail clients can offer performance and responsiveness that rivals a desktop application while still retaining all the advantages of a browser based client.

Information cannot be found if it is not recorded. Existing rich graphical application approaches interfere with user input in many ways, forcing complex interactions to enter simple information, requiring complex cognition to decide where the data should be stored, and limiting the kind of information that can be entered to what can fit into specific applications' data models. Freeform text entry suffers from none of these limitations but produces data that is hard to retrieve or visualize. We describe the design and implementation of Jourknow, a system that aims to bridge these two modalities, supporting lightweight text entry and weightless context capture that produces enough structure to support rich interactive presentation and retrieval of the arbitrary information entered.

In this paper, we describe Augur, a groupware calendar system to support personal calendaring practices, informal workplace communication, and the socio-technical evolution of the calendar system within a workgroup. Successful design and deployment of groupware calendar systems have been shown to depend on several converging, interacting perspectives. We describe calendar-based work practices as viewed from these perspectives, and present the Augur system in support of them. Augur allows users to retain the flexibility of personal calendars by anticipating and compensating for inaccurate calendar entries and idiosyncratic event names. We employ predictive user models of event attendance, intelligent processing of calendar text, and discovery of shared events to drive novel calendar visualizations that facilitate interpersonal communication. In addition, we visualize calendar access to support privacy management and long-term evolution of the calendar system.

We present content-aware free-space transparency, an approach to viewing and manipulating the otherwise hidden content of obscured windows through unimportant regions of overlapping windows. Traditional approaches to interacting with otherwise obscured content in a window system render an entire window uniformly transparent. In contrast, content-aware free-space transparency uses opaque-to-transparent gradients and image-processing filters to minimize the interference from overlapping material, based on properties of that material. By increasing the amount of simultaneously visible content and allowing basic interaction with otherwise obscured content, without modifying window geometry, we believe that free-space transparency has the potential to improve user productivity.

System administrators work with many different tools to manage and fix complex hardware and software infrastructure in a rapidly paced work environment. Through extensive field studies, we observed that they often build and share custom tools for specific tasks that are not supported by vendor tools. Recent trends toward web-based management consoles offer many advantages but put an extra burden on system administrators, as customization requires web programming, which is beyond the skills of many system administrators. To meet their needs, we developed A1, a spreadsheet-based environment with a task-specific system-administration language for quickly creating small tools or migrating existing scripts to run as web portlets. Using A1, system administrators can build spreadsheets to access remote and heterogeneous systems, gather and integrate status data, and orchestrate control of disparate systems in a uniform way. A preliminary user study showed that in just a few hours, system administrators can learn to use A1 to build relatively complex tools from scratch.

We propose WindowScape, a window manager that uses a photograph metaphor for lightweight, post hoc task management. This is the first task management windowing model to provide intuitive accessibility while allowing windows to exist simultaneously in multiple tasks. WindowScape exploits users' spatial and visual memories by providing a stable thumbnail layout in which to search for windows. A function is provided to let users search the window space while maintaining a largely consistent screen image to minimize distractions. A novel keyboard interaction technique is also presented.

We describe a set of application frameworks designed especially to support information-intensive applications in complex domains, where the visual organization of an application's information is critical. Our frameworks, called visual formalisms, provide the semantic structures and editing operations, as well as the visual layout algorithms, needed to create a complete application. Examples of visual formalisms include tables, panels, graphs, and outlines. They are designed to be extended both by programmers, through subclassing, and by end users, through an integrated extension language.

Conventional interface builders allow the user interface designer to select widgets such as menus, buttons and scroll bars, and lay them out using a mouse. Although these are conceptually simple to use, in practice there are a number of problems. First, a typical widget will have dozens of properties which the designer might change. Insuring that these properties are consistent across multiple widgets in a dialog box and multiple dialog boxes in an application can be very difficult. Second, if the designer wants to change the properties, each widget must be edited individually. Third, getting the widgets laid out appropriately in a dialog box can be tedious. Grids and alignment commands are not sufficient. This paper describes Graphical Tabs and Graphical Styles in the Gild interface builder which solve all of these problems. A “graphical tab” is an absolute position in a window. A “graphical style” incorporates both property and layout information, and can be defined by example, named, applied to other widgets, edited, saved to a file, and read from a file. If a graphical style is edited, then all widgets defined using that style are modified. In addition, because appropriate styles are inferred, they do not have to be explicitly applied.

A new mechanism based on taps is introduced to separate the output from the application code in graphical interactive interfaces. The mechanism is implemented in GINA, an object-oriented application framework. Taps maintain a functional mapping from application data to interface objects that is described in a general-purpose programming language. Taps are triggered automatically by user actions. Compared to constraints or the MVC model, taps do not need execution or memory support from the application objects, at the expense of a performance penalty. Screen updates, which pose the largest performance problem, are minimized by checking for attribute changes and window visibility. A comparison operation is used to maintain structural consistency between hierarchies of application and interface objects. Taps can be defined interactively using formulas in a spreadsheet-like tool.

We describe a view-management component for interactive 3D user interfaces. By view management, we mean maintaining visual constraints on the projections of objects on the view plane, such as locating related objects near each other, or preventing objects from occluding each other. Our view-management component accomplishes this by modifying selected object properties, including position, size, and transparency, which are tagged to indicate their constraints. For example, some objects may have geometric properties that are determined entirely by a physical simulation and which cannot be modified, while other objects may be annotations whose position and size are flexible.We introduce algorithms that use upright rectangular extents to represent on the view plane a dynamic and efficient approximation of the occupied space containing the projections of visible portions of 3D objects, as well as the unoccupied space in which objects can be placed to avoid occlusion. Layout decisions from previous frames are taken into account to reduce visual discontinuities. We present augmented reality and virtual reality examples to which we have applied our approach, including a dynamically labeled and annotated environment.

We present a generalized definition of scrolling that unifies a wide range of existing interaction techniques, from conventional scrolling through pan and zoom systems and fish-eye views. Furthermore it suggests a useful class of new scrolling techniques in which objects do not move across the display. These “stationary scrolling” techniques do not exhibit either of two problems that plague spatial scrolling system: discontinuity in salience and the undermining of the user's spatial memory.

Twenty years after the general adoption of overlapping windows and the desktop metaphor, modern window systems differ mainly in minor details such as window decorations or mouse and keyboard bindings. While a number of innovative window management techniques have been proposed, few of them have been evaluated and fewer have made their way into real systems. We believe that one reason for this is that most of the proposed techniques have been designed using a low fidelity approach and were never made properly available. In this paper, we present Metisse, a fully functional window system specifically created to facilitate the design, the implementation and the evaluation of innovative window management techniques. We describe the architecture of the system, some of its implementation details and present several examples that illustrate its potential.

We propose WindowScape, a window manager that uses a photograph metaphor for lightweight, post hoc task management. This is the first task management windowing model to provide intuitive accessibility while allowing windows to exist simultaneously in multiple tasks. WindowScape exploits users' spatial and visual memories by providing a stable thumbnail layout in which to search for windows. A function is provided to let users search the window space while maintaining a largely consistent screen image to minimize distractions. A novel keyboard interaction technique is also presented.