Technical communicators' current views on usability and collaboration

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Technical communicators' current views on usability and collaboration

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ACM Special Interest Group for Design of Communication archive
Proceedings of the 13th annual international conference on Systems documentation: emerging from chaos: solutions for the growing complexity of our jobs table of contents

Savannah, Georgia, United States

Pages: 11 - 19

Year of Publication: 1996

ISBN:0-89791-713-8

Authors

Pär Carlshamre	Linköping University, Sweden
Joanna L. Tumminello	Federal Deposit Insurance Corporation

Sponsor

SIGDOC: ACM Special Interest Group for Design of Communications

Publisher

ACM New York, NY, USA

Bibliometrics

Downloads (6 Weeks): 0, Downloads (12 Months): 3, Citation Count: 1

Additional Information:

references cited by index terms collaborative colleagues peer to peer

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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

	1	Allwood, C. M. (1991). Miinniska-datorinteraktion Human-computer interaction}. Studentlitteratur, Lund, Sweden. (In Swedish).
	2	Randolph G. Bias , Deborah J. Mayhew, Cost-justifying usability, Academic Press, Inc., Orlando, FL, 1994
	3	Pär Carlshamre, Technical communicators and system developers collaborating in usability-oriented systems development: a case study, Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide, p.200-207, October 02-05, 1994, Banff, Alberta, Canada [doi>10.1145/192506.192565]
	4	Carlshamre, P. (1994b) A Field Study in Usability Engineering: Bringing in the Technical Communicators. Tech report no. LiTH-DA-R94-44, Dept. of Computer and Information Science, Link6ping University, Sweden. (Available via anonymous ftp from ftp.ida.liu.se/pub/publications/techrep/1994/r-94-44.ps.gz)
	5	Chisholm, R. M. (1988). Improving the management of technical writers: Creating a context for usable documentation. In Doheny-Farina, S., editor, Effective documentation: What we have learned from research, chapter 14. The MIT Press, Cambridge, MA.
	6	Elser, A. (1992) Technical communication in the 21st century: Some new frontiers. Conference Record, IPCC'92 - Santa Fe, IEEE, pages 723- 729.
	7	J. Grudin , S. E. Poltrock, User interface design in large corporations: coordination and communication across disciplines, Proceedings of the SIGCHI conference on Human factors in computing systems: Wings for the mind, p.197-203, March 1989
	8	L~wgren, J. (1995)Perspectives on Usability. Tech report, Dept. of Computer and Information Science, Lik6ping University, Sweden (forthcoming).
	9	Brad A. Myers, User interface software tools, ACM Transactions on Computer-Human Interaction (TOCHI), v.2 n.1, p.64-103, March 1995 [doi>10.1145/200968.200971]
	10	Olsen, D. R., Foley, J. D., Hudon, S. E., Miller, J., and Myers, B. A. (1993) Research directions for user interface software tools. Behaviour andInformation Technology, 12(2):80-97
	11	Edmund H. Weiss, Breaking the grip of user manuals, ACM SIGDOC Asterisk Journal of Computer Documentation, v.14 n.2, p.4-11, Summer 1988 [doi>10.1145/49489.49490]
	12	Edmond H. Weiss, The retreat from usability: user documentation in the post-usability era, ACM SIGDOC Asterisk Journal of Computer Documentation, v.19 n.1, p.3-18, March 1995 [doi>10.1145/203586.203588]

CITED BY

Ashley Williams , Mary Moore, Designing communication: considering the dynamics of the discipline, Proceedings of the 24th annual conference on Design of communication, October 18-20, 2006, Myrtle Beach, SC, USA

INDEX TERMS

Primary Classification:
H. Information Systems
H.1 MODELS AND PRINCIPLES
H.1.2 User/Machine Systems
Subjects: Human factors

Additional Classification:
D. Software
D.2 SOFTWARE ENGINEERING
D.2.7 Distribution, Maintenance, and Enhancement
Subjects: Documentation

K. Computing Milieux
K.6 MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS
K.6.1 Project and People Management
Subjects: Systems development

General Terms:
Design, Documentation, Human Factors, Management

Collaborative Colleagues:

Pär Carlshamre: colleagues

Joanna L. Tumminello: colleagues

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