Register for ACM India Industry Webinar on 1 June with Dr. Gargi B. Dasgupta
May 7, 2019
ACM India Industry Webinar on Saturday 1 June 2019 with Dr. Gargi B. Dasgupta: "Cognitive Technology Support"
For the next ACM India Industry Webinar, we are really excited to bring you another eminent technology leader who will speak on a topic of significant industry interest.
Register now for the next session of ACM India Industry Webinar series, "Cognitive Technology Support", to be presented on Saturday 1 June 2019 at 11 am IST by Dr. Gargi B. Dasgupta, Director for IBM Research in India and the CTO for IBM India/South Asia. All students, faculty and industry professionals are welcome to attend the webinar. Feel free to forward this communication to those who would be interested.
Note: You can also stream this webinars on your mobile device, including smartphone and tablet.
Abstract:
This talk focusses on how AI and Machine Learning techniques can be leveraged to design solutions for technology support. Smarter tech support operations can be created by incorporating analytics and cognitive technologies into solutions that can learn what is important, contextually, and take the right actions on behalf of the user—sometimes even before the user realizes an issue has occurred. In specific in the talk I will focus on using ML, NLP and Conversational AI as 3 pillars of technology that will disrupt the way support is provided in the future.
Duration: 60 minutes (including audience Q&A)
Presenter: Gargi B. Dasgupta is the Director for IBM Research in India and the CTO for IBM India/South Asia. In her role as Director, Gargi is responsible for establishing and executing the technical agenda of IBM’s India Research Lab in collaboration with IBM’s worldwide research labs and business units. In her role as CTO, Gargi is responsible for representing and communicating IBM’s overall technical vision & strategy with key stakeholders across the India/South Asia ecosystem—from developers and start-ups to key clients, analysts, media, and industry experts.
Prior to this role Gargi was the Senior Manager at IBM Research-India leading the work in AI for Automation driving both deep technology innovations and real impact into IBM’s enterprise solutions. Gargi serves as a strategist for IBM Research, working closely with IBM’s Hybrid Cloud business and global services businesses to take innovative solutions to clients across the globe. She helped establish new research directions at the intersection of service science, text analytics, and AI.
Gargi has been with IBM since 2004 when she joined as a Research Staff Member. In 2019, Gargi was recognized as one of IBM’s Distinguished Engineer for her exemplary technological achievements. Gargi is an ACM Distinguished Speaker and an alumnus of Jadavpur University, Kolkata and University of Maryland, Baltimore County.
Host: Dr. Hemant Pande, Executive Director ACM India